Hulu Not Working? Here’s What to Do.
Are you having troubles with streaming Hulu? And just when you need your on-demand content to work so you don’t go stir crazy in your home or waiting in a line.
Allow us to help as we answer most of your questions about those pesky Hulu error messages.
Before we dig into all of the common error codes on Hulu, we must cover the troubleshooting steps. Because how many times have you called tech support with technical problems only to be asked if you’ve tried troubleshooting your app or shutting down your device?
I think we all have. Here we go.
Troubleshooting Hulu or Hulu with Live TV
- Check if Hulu is down.
- Sign out of Hulu on all devices and sign in again.
- Delete the Hulu app and re-download it from the app store and log in again.
- Check your internet download speed from the device you’re using (it should be at least 6 Mbps for Hulu and 8 Mbps for Hulu with Live TV.)
- Disconnect your smartphone or Wi-Fi internet connection from the device you’re using, wait one minutes, and then reconnect.
- Reset your Wi-Fi modem.
- Update the Hulu app.
Checking on the status
One of the best ways to check if Hulu is down for everyone is to check the Twitter support page. Hulu runs an active support page on that social media platform. Visit the page and check the current status and any notices about when the app/service might go live again. The truth is, of all the apps we’ve tested and watched over the years, Hulu is rarely down for everyone. That might have something to do with how long the app has been around or maybe the fact that it is owned by Disney and they have a reputation to protect.
Hulu Error rununck13
Buffering and Playback Issue
If you’ve gone through the troubleshooting steps and this error is still popping up, try these common solutions:
- Clear your browser’s cache.
- Delete and reinstall the Hulu app.
Troubleshooting or one of these solutions should get you back to watching This is Us or Rick and Morty.
Hulu Error p-dev 320
Digital Media Player Issue
This issue generally means there is an issue on Hulu’s end, and it normally occurs when you’re watching Hulu on your digital media player, like a Roku or Xbox One.
But we encourage you to try our troubleshooting steps just to be sure.
If none of those steps work, unfortunately you’ll have to contact Hulu support or wait it out. Technology, amirite?
Hulu Error 5003
Since this error is a playback error, it usually means there is a problem with your streaming device or app.
Whether you’re watching it on your smartphone, Macbook, Apple TV, or PS4, try these steps:
- Delete and reinstall the Hulu app.
- Restart your device.
- Restart your router.
If none of those work, or any of the troubleshooting steps, you’ll need to report the problem to Hulu and use another device in the meantime.
More error codes on Hulu
|Error code||Known causes||Potential fix|
|Error 3 and 5||Internet connection issue||Restart your device, unplug your modem and router for one minute, reinstall Hulu app, update your device|
|Error 16||Invalid region issue||Must be in the US, turn off VPN or proxy if in the US|
|Error 0326, 2203, 3307, 3321, 3322, 3336, 3343||Protected content issues||Connect to an HDMI cable if using other type of cable, update browser or switch to another browser, refresh page|
|Error 400||Account issue||Check internet connection, reinstall Hulu app, remove device from account and add it back in (can only be done on hulu.com → account → manage devices)|
|Error 500||Server issue||Check internet connection, switch browsers|
|Error BYA-403-007||Playback of Hulu service issue||It’s a partial outage on Hulu if other videos work, check internet connection and update phone, wait for Hulu to fix problem|
|Error HDCP||Anti-piracy issue||Unplug HDMI cable and TV or streaming device then plug back in, try a different HDMI, try different TV or monitor|
Other recommended streaming services
If you just have Hulu and are curious about Hulu with Live TV, check out our full review. But here are some other streaming services we recommend, especially during the times when you need a little distraction from life.
We guarantee you’ll find one or two to help keep you company, keep you sane, and keep you entertained when bored or social distancing.
|YouTube TV||$64.99/mo.||View Plans|
|Sling TV||$30–$45/mo.||View Plans|
|Amazon Prime Video||$12.99/mo.||View Plans|
* Data as of 7/9/2020. Offers and availability vary by location and are subject to change.
Recommended internet providers
If you’ve been having lots of internet connections issues, you’re probably considering a new internet provider. No one wants that headache day in and day out.
If you’re looking for a more reliable connection for stress-free streaming, check out our top best internet providers.
|Monthly price||Download speeds||Data cap||Learn more|
|$19.99–$79.99*||15–1000 Mbps||1–1.2 TB||View Plans|
|$49–$65†||15–940 Mbps||1 TB–Unlimited||View Plans|
|$35–$50‡||75–100 Mbps||1 TB||View Plans|
|$30–$150^||12–100 Mbps||12–300 GB||View Plans|
|$39.99–$79.99°||200–940 Mbps||Not Available||View Plans|