Verizon Fios TV Service Review 2021

Verizon Fios is only available in nine states, but if you live in the area, Fios is a great no-contract option
Verizon logo
Overall Rating 3.5 out of 5
No contracts
Limited availability

Verizon Fios is a fiber-optic TV service that is speedy and reliable. It also gives you a personalization feature, making it stand out from the rest.

The new personalization process on the Your Fios TV package includes picking your top five channels, and Verizon recommends a channel lineup that’ll be perfect for you. We like the idea of being in control of what we watch, and without an annual contract.

The only real downside is that it’s only available in a few eastern states.

Pros

  • No annual contracts
  • Personalized channel lineup with Your Fios TV
  • Fast and reliable fiber-optic network

Cons

  • Limited availability
  • All plans require you to rent Verizon's router

Enter your ZIP code to see if Verizon Fios TV is available in your area.

Verizon Fios-Editors Pick

How much does Verizon Fios cost?

Verizon gives you a high channel count so everyone in the family has something to watch. The Your Fios TV plan, for instance, gives you a recommended channel lineup of more than 125 channels, and it’s tailored to your preferences.

More Fios TV and The Most Fios TV plans don’t offer personalization, but you’ll get access to a whopping 300 or 425 channels! (That’s one of the highest channel counts in the TV industry).

For a reasonable price, you can personalize your services with a TV plan, internet service, and home phone line. Who wouldn’t mind the simplicity of one bill?

How much are Verizon Fios TV's plans?
PlanPriceChannelsLearn more
Fios TV Test Drive$56.00/mo.*425+View Plan
Your Fios TV$56.00/mo.*125+View Plan
More Fios TV$76.00/mo.**300+View Plan
Fios TV Mundo$76.00/mo.**210+View Plan
The Most Fios TV$96.00/mo.**425+View Plan
Fios TV Mundo Total$96.00/mo.**215+View Plan

Data effective 3/25/2021. Offers and availability vary by location and are subject to change.
* + taxes & equipment charges. For new TV res. custs. $12/mo. STB and $15/mo. router charges apply.
** + taxes
$99 setup & taxes & terms may apply. Subj. to credit approval & may require a deposit. Fios avail. in select areas.

How much are Verizon Fios Home Internet plans?
PlanPriceDownload speedDetails
Internet 200/200$39.99/mo.*200 MbpsView Plan
Internet 400/400$59.99/mo.400 MbpsView Plan
Fios Gigabit Connection$79.99/mo.Up to 940 MbpsView Plan
Data effective 11/04/20. Offers and availability vary by location and are subject to change.
* w/ Auto Pay + taxes & equip. charges.
w/ Auto Pay + taxes & equip charges
w/ Auto Pay + taxes

If you want to find out more information about Fios’s internet speeds and which internet plan is the best for you, check out our Verizon Fios internet review.

What’s Fios TV Test Drive?

You can explore 425+ channels for 60 days, then Verizon will recommend the best plan for you. But you can only order this plan if you bundle it with Fios internet.

What’s Your Fios TV?

This is the only plan that is customizable. You can personalize your TV package by picking five of your favorite channels from about 200. Then Verizon recommends a package based on your favorites, and you’ll be able to see a preview of your channel lineup before you order!

Verizon Your Fios TV plan channel picking

And no matter what channels you choose, you’ll still get the major broadcast networks, like ABC, CBS, CW, FOX, MyNet, NBC, Telemundo, and Univision. You can also change your five favorite channels every month, free of charge.

Does Verizon Fios have an annual contract?

Nope. Nada. No annual contract here.

Does Verizon Fios have hidden fees?

Verizon Fios doesn’t have any broadcast or sports fees like most satellite and cable TV services do. But it does have a DVR and Fios router fee (and if you get the Your Fios TV plan, there’s also a set-top box fee) … and that’s it.

So, if you want the Your Fios TV plan and you want the whole shebang along with multi-room DVR service … you’ll have to budget for $47 worth of fees per month. Honestly, it’s hard to get away from fees like this when it comes to a satellite or cable TV company, but Verizon’s fees list is one of the shortest in the industry.

Does Verizon Fios have fees?
FeePrice
Step-top box$12.00/mo. (when you order Your Fios TV plan)
Fios router$15.00/mo. or buy for $300
DVR (50-hour HD storage)$12.00/mo.
Multi-room Enhanced DVR (100-hour HD storage)$20.00/mo.

Data effective 3/25/2021.

The first set-top box is included in the More Fios TV and The Most Fios TV plans, but not the Your Fios TV plan ($56/month).

Your first set-top box is included in the More and Most Fios TV plans, and the 50-hour DVR storage is included in The Most Fios TV plan.

If you’re living in a full home, the multi-room enhanced DVR service lets you save 100 HD hours or 500 SD hours for up to five TVs. You can also record up to six TV shows or movies at once. No more family conflicts.

You’ll save money if you get three set-top boxes, which will be $24–$30 per month (depending on the plan you choose). Or get four for the family and pay $30–$36 per month. Each set-top box is 4K compatible and comes with a voice remote, so you can easily say “turn on NFL Network”.

As for the router, you’ll get a free router rental if you bundle with Fios’ gigabit internet. If you order internet with less than gigabit speeds or just a TV plan, you’ll have to rent a Fios router for $15 per month or buy it for $300. Purchasing the router will pay off if you plan on keeping Fios internet for at least two years.

Megaphone icon
Can I buy my own router for Verizon Fios internet?
Yes, but … Verizon suggests you get one of their routers to receive all of the benefits to your services, as Verizon only installs and supports Verizon-branded routers. (This sounds eerily similar to Apple).

And the few last steps at checkout include a few add-ons. You can add security and protection to your internet service:

  • Verizon Protect Home: You’ll get 24/7 tech support, and digital security and protection for your Verizon products ($25/mo.)
  • Inside Wire Maintenance: Covers repair costs for damaged wiring and jacks ($15/mo.)

You can also choose to add unlimited cloud storage for up to five users to backup your music, videos, and photos on your computer and phone. And Verizon lets you try it out for 30 days before billing you the $20 per month.

Which channels does Your Fios TV have?

Your Fios TV comes with ABC, CBS, CW, FOX, MyNet, NBC, Telemundo, and Univision. Then you get to choose your top five favorite channels, and Fios will recommend a customized channel lineup based on your choices.

Your Fios TV channels you can choose from include the following:

  • A&E
  • AMC
  • Animal Planet
  • Bravo
  • Cartoon Network
  • CBS Sports Network
  • CNN
  • Comedy Central
  • Discovery Channel
  • DIY Network
  • ESPN
  • Food Network
  • Fox News
  • FS1
  • FX
  • Hallmark Channel
  • HGTV
  • MSNBC
  • National Geographic Channel
  • Nat Geo Wild
  • NFL Network
  • Nickelodeon
  • OWN
  • TBS
  • TeenNick
  • TLC
  • TNT
  • USA Network

You’ll get all of these channels in your More and Most Fios TV plans. We encourage you to check out the full lineups in your area because depending on where you live, you could get close to 600 channels! Now that’s the most channels you can get from any TV provider.

How much are Verizon Fios’ premium channels and add-ons?

When you get the More or Most Fios TV plans, you’ll get a pretty awesome premium channel deal. The simple and easy deals of its premium channels include the following:

  • One premium channel for $15/mo.
  • Two premium channels for $25/mo.
  • Three premium channels for $30/mo.
  • All five premium channels for $40/mo.

Might as well get the $40 deal, since you’ll only be paying $8 per channel. Fios TV offers the five premium channels:

  • HBO Max
  • STARZ and STARZ ENCORE
  • SHOWTIME
  • CINEMAX
  • EPIX

If you get Your Fios TV plan, you can get one premium channel for $15 and two for $25 per month.

Which sports channels does Verizon Fios have?

And now for the best part: the sports channels. We don’t know about you, but the number of sports channels is a huge factor for us when it comes to picking a TV service. And this fiber TV service is on top of it.

Fios caters to fans of football, basketball, baseball, hockey, tennis, golf, you name it. Also, you’ll get your channels like ESPN and FS1 for some good sports talk.

Verizon Fios TV offers the following sports channels:

  • ACCN
  • Big Ten Network
  • CBS Sports Network
  • ESPN, ESPN2
  • ESPN College Extra
  • ESPN U
  • ESPNews
  • Fox Deportes
  • FS1, FS2
  • Golf Channel
  • MLB Network
  • MSG
  • NBA TV
  • NBC Sports Network (NBCSN)
  • NFL Network
  • NHL Network
  • Olympic Channel
  • SEC Network
  • Tennis Channel
  • TUDN

Where is Verizon Fios available?

This fiber-optic network is only available in nine states. So if you don’t live on the East Coast, we hope you didn’t get too attached while reading this article.

If you live in one of these states, check if Fios is offered in your city:

  • Delaware
  • New Jersey
  • New York
  • Maryland
  • Massachusetts
  • Pennsylvania
  • Rhode Island
  • Virginia
  • Washington, DC

Which devices is Verizon Fios compatible with?

The minute you sign up for Fios TV, you can instantly stream from the Fios mobile app on your device. So watch the new episode of Criminal Minds while you’re waiting in a long line. Possibly the line to return the not-so-cute sweater your grandmother bought you for your birthday. (Sorry, Grandma.)

Verizon Fios’s streaming app is compatible with the following devices:

  • iOS devices running iOS 9 or higher
  • Android devices running Android 4.4 or higher
  • Amazon Kindle and Fire devices running Android 4.4 and higher

How much is Verizon Fios’s DVR?

DVR may or may not be included, depending on the plan you choose

Verizon Fios TV DVR and set-top box come with 4K capability, a voice remote, 50–100 HD recording hours, and 2–6 simultaneous streams. Additional set-top boxes make it possible for you to watch TV anywhere in the house.

Depending on your plan, a set-top box and/or DVR could be included.

Fios TV set-top box details
PlanEquipment
Your Fios TVSet-top box and DVR not included
More Fios TV1st set-top box included, no DVR
The Most Fios TV1st set-top box and Basic DVR included

The Most Fios TV plan automatically comes with a 500 GB DVR that can record up to 50 HD or 300 SD hours. That’s enough space to record 25 episodes of America’s Got Talent and six movies in HD.

If you want more DVR hours for the whole family to record on up to five TVs in your home, there is a multi-room option.

Fios’s DVR recording and storage options
DVRPriceDVR hoursSimultaneous recordings
DVR (standard)$12/mo.50 HD hrs.2
MRDVR Enhanced$20/mo.100 HD or 500 SD hrs.6

Date effective 3/25/2021.

If the set-top box isn’t included in your plan, you’ll have to pay a monthly fee of $12. And an additional $12–$20 per month for the DVR service. (A grand total of $24–$32).

And keep your budget in mind if you need more than one set-top box for the fam. You can get three set-top boxes for $24–$30 per month (depending on the plan you choose), or four for $30–$36 per month.

Oh, and the family can enjoy an integrated Netflix app on Verizon’s set-top box. So when you’re done watching Let’s Make a Deal, you can switch over to Netlflix for Schitt’s Creek.

Megaphone icon
Another Verizon and Apple comparison
You can only program and manage your DVR online or … from your compatible smartphone. This means if you have a compatible smartphone and wireless data plan with Verizon, then and only then, can you manage your DVR from outside of your home.

Recap: Is Verizon Fios worth it?

This fiber-optic TV network is worth it if you’d like a great bundle deal with loads of channels and super fast and reliable internet for your home. You don’t have to sign a contract and the fees list is not as bad as other TV providers.

So hopefully you live in one of the cities where this service is offered, or else check out our top TV service providers list for another great option.

Don't think Verizon TV is right for you? Find other providers near you.

What do you think?

Do you have Verizon Fios? What’s your experience with it been? Or do you like a different provider better? Drop us a comment below!

  • Reid

    I have never interacted with a company this infuriating and frustrating to deal with. Between employees outright lying to you, promising to call back and never calling, saying they will do something then not doing it I cannot think of a company less appealing to deal with. I have had better experiences with the DMV and IRS.

    • http://dev-reviewsorg.pantheon.io/ Reviews.org

      I’m sorry to hear that, Reid. TV service providers typically have a poor reputation with their customer service, so these concerns are understandable. Hopefully they’ve resolved these issues that you encountered. Have you switched your service to another TV provider? If so, have you experienced better customer support?

      Verizon typically ranks well in independent, 3rd-party surveys (e.g., JD Power, ACSI, Consumer Reports), so maybe you were among the unlucky few. If you want to try out another provider, DIRECTV, AT&T U-verse, and DISH are usually among the top performers with customer service. We recommend taking a look at our reviews and their websites for more information.

      Another option is Comcast XFINITY. They’ve recently made some great strides to improve their negative reputation. Comcast has a call-back feature where you select a window of time to have their customer service call you back instead of waiting on hold for ~20 minutes. I’ve personally used it twice but I’ve seen mixed success; it completely failed (hung up on me) the first time, but worked as advertised the second attempt. They’ve also partnered with Amazon to create the Amazon Cable Store, so you’ll get to interact with Amazon’s historically better customer service.

      Anyway, I hope this helps. Thanks for the response!

      • susan schroeder

        bs. verizon always has horrible customer service. A wait of 47 minutes is good? Then you get disconnected? Not sure who creates these surveys but it’s got to be skewed.

  • Howard K Feiwus

    Nothing said about extra fees to watch programs on demand that should be free since we are already paying for the service. I watched the first of hbo series “genius” and the following week I need to pay 2.99 per episode for the rest. Verizon nickel and dimes its customers

  • perilun

    Our HOA entered a 10 year agreement to make FIOS Ultimate + Premium Movies, Internet and Voice something we pay $120/m as a homeowner for (use it or not). So … good to see the positives … but I worry about hidden gotchas. The upside is that we paid only $3000 per home for installation!

  • Leogona

    I kinda wish that I had not chosen FiOS. I paid approximately $200 per month for the Ultimate HD custom package.
    I was told by the seller that I could remove the sports package, that contains NFL Network (only available on Sundays during the Regular season), after the season ended and save a couple of dollars.
    Wellll…that wasn’t true. I apparently was told the wrong thing. And since I had the service starting week 16 of the past NFL season, I am stuck with this sports package that is not even available now even after the Super Bowl XLII just completed.
    Then, I wanted to have a STB that “woke” the TV when a certain program was scheduled. Having had FiOS in the past (I never had DVR), with that feature, I was somewhat disappointed when this new “HD, DVR, Ultimate” package couldn’t “wake up” when a program was scheduled.

    After two separate calls, and several complaints from visiting children who overslept because there was no way the TV woke them up, I did have opportunity to switch to two NON-DVR boxes (which were “…being phased out…” according to the very polite CSR on the phone). I had to go to a brick-and-mortar location to return my six week old equipment for two boxes that did “wake up” the TV when programmed.

    The phased out boxes DO indeed wake up the TV.
    -no more oversleeping
    -no more missing the start of a show when you are in another room
    BUT—I also
    **Do not have DVR (I previously didn’t care, but NoW I do…explanation to come)
    **Can not watch OnDemand programming of current season shows on History, VH1, or any other NON PREMIUM channel that I subscribe to (I have every channel) without paying for the previous or previous two week’s episodes. At $1.99 a pop
    **DO NOT know what time it is as these “phased out” boxes do not have a front display

    I do however pay the exact same amount per month as I had previously paid.

    All this….and I have only had FiOS for around 8 weeks (just paid second bill…early)

    I feel that I am paying already for things I cannot use or are not now available to me (unavailable channels, no time on STB, no DVR) but I don’t understand why I am paying the same $200 per month and have so much less.

    perhaps now I can take out that sports package?

    I’ll be calling on Monday…will update post after that to say what transpired.

  • historyshowsus

    As of Mar 2018 a lot of the speculation on the high costs being related to “no contracts” is untrue. All but one of the Verizon FIOS bundles require a two year contract and auto pay. The only package that doesnt require a contract is their least expensive package with their “Custom” TV selection.
    I am in the process of shopping now. Frankly the best deal is DTV for TV with pretty much any choice for Internet and VOIP but I have too many trees between me and the satellites so I’m screwed.

  • Vicki Williams

    FiOS is now slower than Comcast .New FiOS customers for FiOS get high speed internet but existing customers are stuck St 50)50 MPS and FiOS wants more money to raise up the speed for loyal customers.

  • God

    Its a shame that the writer of this article didn’t do their proper research, as their information about Fios plans are obviously false when it pertains to what channels are in what packages. They need to do more research before publishing their articles… #PraiseMe .. Btw, its also a shame that this site cant handle the truth when it is told to them, so they refuse to publish Comments telling them they are wrong! People working at this site probably still wear diapers…..

    • Maria Millett

      Hi there- as you can see by our articles, we want input and want to provide a place for people to comment. We clearly publish comments that disagree with our reviews and with the products we review. We didn’t avoid your comment, I have been on vacation and haven’t been here to approve comments. Also, I am happily potty trained, thank you very much.

  • Melissa Matthews

    i think the Multi-room DVR pricing is slightly out of date. I have the Multi-Room Enhanced service and it is $22/month.

  • Silverado

    Poor custom service. They take away channels and you call in to see what happened. All they can tell you is “it is what it is”. I thought the real saying was “you get what you paid for” but my bill stays the same. Very shady company………