Reach Mobile Cell Phone Plans Review

Well-priced cell phone service that connects those in need, topped with superb customer support.

3.5 out of 5 stars
  • con
    Price: $20.00–$45.00/mo. per line
  • pro
    Uses T-Mobile's network
  • pro
    Donates data to women and students in need
  • con
    Data speeds could be slowed
Catherine McNally
Nov 28, 2022
Icon Time To Read6 min read

If you’re looking for a mobile provider that treats you right, Reach Mobile should be one of your first choices.

Its Best Fit program means Reach will never charge you for data you don’t use. That’s so refreshing, right? On top of that, Reach also matches 10% of your data usage and donates it to women and students in need through its “Get a plan, Give a plan” charity program.

Plus, you can expect competitive prices, no contracts, and the reliability of T-Mobile's network with Reach Mobile. So is it right for you? Let’s dig in and find out.

Save $10 a month for 3 months with Reach

Sign up for Reach Mobile and pocket $10 of savings each month—on any plan—for the first three months. Just use the promo code REACH103.

Is Reach Mobile right for you?

Reach Mobile is an excellent choice for anyone who doesn’t need a lot of data and wants the best coverage at cheaper prices.

pro Well-priced data and unlimited plans
pro Donates data to those in need
pro Uses T-Mobile's extensive network
con Data speeds could be deprioritized
con Lower full-speed data cap than some (25 GB)

As a mobile virtual network operator (MVNO), Reach connects you to T-Mobile's network, but you won’t need to pay T-Mobile prices.

The biggest downside to an MVNO is that your data might be deprioritized, meaning you’ll see slower mobile internet speeds. But this tends to happen during busy times of the day, so you can expect zippy 4G LTE or even 5G speeds otherwise.

Reach also makes sure its monthly charges are fair and square, meaning you won’t pay for extra data you didn’t use.

Let’s say you pick Reach’s 10 GB plan but used only 2 GB last month. Instead of charging you the 10 GB plan price, Reach charges you the 2 GB plan price. Why can’t more cell phone companies be like that?

We recommend the Best Fit 10 GB plan

Most folks use about 10 GB of data a month on their phones. That makes the Best Fit 10 GB plan a good fit—and if you don’t need 10 GB of data, you don’t have to pay for it all.

Reach’s Best Fit plans let you pay only for the data you use each month. So if you only use 2 GB of data, you’ll pay the 2 GB plan price.

Reach Mobile Best Fit 10 GB plan

Reach Mobile unlimited phone plans

Reach Mobile’s unlimited data plan costs $45 a month per line. You’ll get 25 GB of 5G or 4G LTE data, and after that you’ll get a never-ending stream of data—but at 2G speeds.

Each plan comes with a hotspot plus international roaming in more than 135 countries.

Reach Mobile unlimited phone plan

How does the Reach Mobile unlimited plan compare?

At $45 a month, Reach’s unlimited plan is one of the cheapest. You’ll find cheaper unlimited plans from Mint Mobile, Visible, Metro by T-Mobile, and PureTalk, but the cost difference is about only $5 per month. (And with Reach’s current deal of $10 off each month, it’s cheaper than even those four providers.)

Reach Mobile unlimited plan price comparison

One thing to note, though, is that you get more full-speed data from Mint Mobile, Metro by T-Mobile, and PureTalk. Here’s how much full-speed data you get from each provider:

  • Reach Mobile: 25 GB
  • Mint Mobile: 35 GB
  • Metro by T-Mobile: 35 GB
  • PureTalk: 60 GB

However, we doubt many folks will need that much data each month. Most of us use about 11 GB of data each month on average.

Reach Mobile family cell phone plans

You can add multiple lines to Reach’s unlimited plan. But if you’re hoping to save some cash, we think you’ll find the best value in one of its Best Fit plans. 

That’s because the Best Fit plans charge you only for the data you use. So if you sign up for the Best Fit 10 GB plan, you’ll pay the price of the Best Fit 2 GB plan if you use only 2 GB of data or less in a month.

You also get an extra 5 GB of data to share each month if you add three or more lines to your Best Fit plan.

Reach Mobile family plans
Family plans share data
Heads Up

One thing to note about Reach Mobile’s family plans (and all family plans, really) is that they come with shared data.

So if you’re a parent sharing Reach’s 10 GB plan with an app happy teen, you won’t get 10 GB of your own data to use each month. (And you may end up not even seeing half of that data either, if your teen is glued to their phone.)

If you’re going for a low data, budget-friendly approach, we think the Best Fit 5 GB plan is a good place to start. It costs $50 a month for three lines, which means each line gets about 1.7 GB of data each month.

But maybe you like to stream videos on your train ride to work or get stuck sitting on the toilet playing Candy Crush. (Hey, 64% of Americans admit to it.) In that case, one of these other family plans or Reach’s unlimited plan might offer a better bang for your buck.

How does Reach Mobile compare to other family plans?

Prices for Reach Mobile’s family plans tend to fall in the middle of the pack. They’re not the cheapest, but they’re also not the most expensive.

Reach Mobile family plan comparison

You can get better family-plan value from other carriers, but we tend to think the extra cost is worth it to give back to folks in need through Reach’s Get a plan, Give a plan program.

And don’t forget that Reach will automatically swap you to a lower-cost (or higher-cost) plan depending on how much data you actually use during the month. So if you’re watching those gigabytes, your bill can get cheaper.

Reach Mobile coverage

Reach Mobile uses the T-Mobile Wireless network, and that’s a huge plus in its favor. T-Mobile offers solid coverage throughout the country, along with being the most widely available 5G network.

That means you should get service almost anywhere in the US. 

Reach Mobile coverage map

T-Mobile's 5G footprint covers just about every state in the country, with a few exceptions in Nebraska, Idaho, and Nevada. Currently, T-Mobile leads the pack when it comes to 5G coverage, so as a Reach customer, you should get faster-than-average data speeds.

Reach Mobile cell phones and devices

Reach doesn't directly sell the latest and greatest phones, like the iPhone 14 or Galaxy S22. We recommend buying a phone from a different source and just inserting your Reach SIM card.

If you do want to buy a phone from Reach, they offer a range of affordable devices. None of these phones will knock your socks off in terms of features, but it beats paying upwards of $1200 for a new phone. 

Check out some of the most popular devices folks buy from Reach:

5 most popular Reach Mobile cell phones

Reach Mobile customer service

Reach Mobile earned 4.9 stars on Trustpilot, which is an out-of-this-world score.1

95% of folks who reviewed it said their service was excellent, noting that Reach’s customer support team is very responsive and helpful. And we’re happy to see that Reach is actively responding to customer comments on Trustpilot—even the unhappy comments.

If you need to get a hold of someone at Reach Mobile, you can submit a ticket on its site. There’s also a live chat feature, or you can head over to social media and hashtag it up:

Recap: Is Reach Mobile a good provider?

Reach Mobile has a lot to offer, both to its customers and to those in need. We love its Get a plan, Give a plan charity program, and its prices, plans, and supported cell phones are a good deal. Not to mention that Reach has some of the best customer service reviews we’ve seen for a wireless provider.

  • Cell phone plans: You might find cheaper plans, but Reach Mobile’s plans and prices offer good value and use T-Mobile’s top-notch 5G network. We only wish Reach offered more than 25 GB of full-speed data each month.
  • Family cell phone plans: Reach’s Best Fit plans are a money-saver’s dream. You can sign up for however much data you want, but Reach will charge you only for the amount of data you use each month. So if you end up using less, you’ll pay for the cheaper plan.
  • Cell phones and devices: You won't find the newest phones directly from Reach, but you can always buy a phone somewhere else and insert the SIM card.
  • Customer service: Other wireless providers better take note, because Reach Mobile has excellent customer service agents. And that’s according to the folks who rated it 4.9 stars out of 5 on Trustpilot.


To review Reach Mobile, we dug into the details on its website and used the WhistleOut comparison tool. We also got in touch with Reach Mobile representatives to correct some prior information, and checked dozens of Trustpilot reviews. In addition, we relied on our personal experiences with T-Mobile's network compared to other providers.

For our final analysis of Reach, we looked at the following:

  • Data options and pricing
  • Full-speed data “soft cap” and any potential deprioritization
  • Supported phones and devices
  • Customer service reviews

Reach Mobile FAQ

Raising your hand to ask a question about Reach? You’ve got the floor.

Reach Mobile works just like any other cell phone provider, with one extra plus: when you sign up for a plan, Reach donates data to women and students in need.

While you still get the full amount of data you pay for each month, Reach matches 10% of that data and donates through its Get a plan, Give a plan program. The data is then shared with women and students in need that are associated with Reach’s partners.

Partners across the US, Mexico, and India include LIFT, Yuva Unstoppable, Partnering Hope Into Action Foundation, Pro Mujer, and Light Up. These charitable organizations work to connect those in need to online information and opportunities, including education, job interviews, and learning new skills like sustainable farming.

Reach Mobile costs anywhere from $20 to $40 a month per line, depending on how much data you need.

Reach Mobile uses T-Mobile’s network.

Reach Mobile connects you to either 4G LTE or 5G, so you’ll likely see download speeds anywhere from 5 to 12 Mbps—or up to 500 Mbps if you land on T-Mobile's 5G network.

Yes, Reach Mobile has access to T-Mobile’s 5G network. So anywhere T-Mobile offers its 5G service, you can hop onto the network with your Reach Mobile plan. (But you’ll need a 5G-capable phone to do it.)

Reach Mobile is great for anyone looking for excellent cell service and coverage (thanks to T-Mobile's network), a decently priced cell phone plan, and a way to give back to folks in need.

We rated Reach Mobile four stars out of five. Its prices are fairly competitive, and it offers family plans as well as an unlimited plan, plus it has some of the best-rated customer support we’ve seen for a mobile provider. On top of that, Reach donates data to folks in need.

You can buy a Reach Mobile plan online. You’ll also want to download the Reach Mobile app to set up your service and keep track of your data usage and plan details. The app is available for both iOS and Android devices.

The Reach Mobile app is compatible with any iOS or Android device, including favorites like the iPhone 13 and Samsung Galaxy Z Flip3.

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Catherine McNally
Written by
Catherine McNally
Catherine has a degree in journalism and an MBA, and has spent the last 10+ years writing everything from Okinawa travel guides to stories on Medium. She’s been online since AOL CDs were a thing and is an unapologetic PC gamer. She believes the internet is a necessity, not a luxury, and writes reviews and guides to help everyone stay connected. You can also find her on Twitter: @CMReviewsIt.

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