Metro by T-Mobile Cell Phone Plans Review

Serving up well-rounded options at competitive prices, MetroPCS is one of our top picks for prepaid cell phone plans.
Serving up well-rounded options at competitive prices, MetroPCS is one of our top picks for prepaid cell phone plans.
Overall Rating 3.5 out of 5
Uses T-Mobile network
Affordable prices
Prepaid phone plan

Are you looking for a prepaid cell phone plan that’s juuust right? Well, Goldilocks, we think Metro by T-Mobile might fit the bill.

With a low-data plan, middle-of-the-pack data plan, and two unlimited options, there’s a plan for almost everyone. Those prices are pretty competitive too. But we’ll sure miss our HD video streaming.

MetroPCS mobile plans, prices, and data*

PriceDataLearn more
$30/mo.2 GBView plans
$40/mo.5 GBView plans
$50/mo.UnlimitedView plans
$60/mo.UnlimitedView plans

* Prices include taxes and fees. Data effective 7/3/2018. Offers, pricing, and availability may vary by area and are subject to change.


  • Price of plans
  • Good performance in urban areas
  • 35 GB of data on unlimited plans


  • No HD streaming
  • Most phones/plans available in-store only

Metro plans and pricing

There are four budget-friendly plans, and Metro’s prices get even better with frequent promotions. 

Metro (formerly MetroPCS) offers only four plans, but all four are well-priced and come with a good amount of data. Each plan also comes with unlimited talk and text, so there’s no need to worry about minute or text limits like you might with TracFone.

MetroPCS mobile plans, prices, and data*

PriceDataLearn more
$30/mo.2 GBView plans
$40/mo.5 GBView plans
$50/mo.UnlimitedView plans
$60/mo.UnlimitedView plans

* Prices include taxes and fees. Data effective 7/3/2018. Offers, pricing, and availability may vary by area and are subject to change.

Metro is also pretty generous with data. For example, you could pay $40 per month for 3 GB of data with a Verizon prepaid plan, but $40 per month will get you 5 GB of data with MetroPCS. Consider that extra data enough to get GPS directions to your friend’s house for that backyard BBQ.

We think the 5 GB plan is enough for anyone who doesn’t regularly stream video. We use about 4 GB of ours each month, which is enough to regularly check our email throughout the day, use messaging apps, and even play data-hungry games like Pokemon Go.

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How many Mbps do you need?

Get a quick intro to Mbps and which speeds you need for web activities in our mini Mbps guide.

Even the unlimited plan prices save you money compared to the competition. We looked at a basic unlimited plan from Cricket Wireless®, which costs $55 each month. MetroPCS’s basic unlimited plan will cost you $50 per month. Winning.

Then there’s the fact that Cricket’s basic unlimited plan cranks up the speed to only 3 Mbps—far less than the 4G LTE speeds you’ll get with Metro (that can get up to around 30 Mbps on average).

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One thing to note:

While you can purchase most MetroPCS phones online, you’ll need to visit an actual store to set up your plan. MetroPCS stores are a pretty common sight around most of the US, but still, this is important to know so you can plan accordingly.

We also love that taxes and fees are included in those Metro prices, so the amount you pay is exactly what’s advertised. Since Metro is a T-Mobile subsidiary, we’d expect nothing less. (T-Mobile also includes taxes and fees in its advertised prices, which we think is awesomesauce.)

Metro discounts and promotions

Like all wireless providers, MetroPCS offers some pretty sweet multi-line discounts if you start adding more lines (up to four) to your plan. (Unless you’re on the $30 per month plan. Sorry, Charlie.)

MetroPCS family plan discounts*

Lines$30/mo. plan$40/mo. plan$50/mo. plan$60/mo. plan
View plansView plansView plansView plans

* Prices include taxes and fees. Data effective 7/3/2018. Offers, pricing, and availability may vary by area and are subject to change.

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Get a deal on four lines of unlimited data

Right now the company is offering four lines of unlimited LTE data for just $100 per month if you switch from another provider. (This price doesn’t include taxes or the activation fee. Womp womp.)


That unlimited LTE data plan would normally cost you $140 per month for four lines. Now that’s a nice bit of savings! Long story short: keep an eye out for promos.

And chances are you’ll find some just-as-sweet promotions going on when you visit the MetroPCS site.

Metro phones and devices

Want the latest Apple or Samsung phone? You’ll likely find it at Metro.

Most prepaid cell phone companies don’t offer a great selection of the latest and greatest phones. That’s why we were pleasantly surprised by the phones Metro had to offer.

What smartphones does MetroPCS have?*

MakeModels availableLearn more
iPhoneX, 8 / 8 Plus, 7 / 7 Plus, SE, 6s / 6s Plus, SEView prices
SamsungGalaxy S9, Galaxy J7 Prime, Galaxy J3 PrimeView prices
GoogleBring your ownView prices

* To check your phone’s compatibility, you’ll need to visit a MetroPCS store.

Along with LG, Motorola, and other brands, Metro keeps it real with various Apple and Samsung phones. Nice.

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Thinking of upgrading your MetroPCS phone? Get ready to call or visit.

You’ll need a SIM card to connect your phone to the MetroPCS network, but that doesn’t mean upgrading phones is easy as swapping that SIM card to your new phone.

Instead, you’ll need to visit a store or give MetroPCS a call at 1-888-863-8768.

However, you won’t find any Google phones here. You can bring your own Google Pixel with you when you switch to Metro. But you’ll need to visit a store to make sure your Google phone is fully compatible and purchase a Metro SIM card.

How good is Metro’s performance?

Metro hops on the T-Mobile network for great speeds and coverage.

Metro uses T-Mobile’s network, so you can expect great coverage in urban areas. But third-party performance tests noted that T-Mobile® has issues in rural areas, so if you love spending time closer to nature, you might have trouble getting those signal bars.1, 2

All in all, it really depends on the location. We lost service while exploring a canyon just minutes away from Salt Lake City, Utah, but we had no issues in Island Park, Idaho.

If you’re concerned, you can check out Metro coverage in your area.

Coverage issues aside, T-Mobile’s network gets high scores when it comes to speed.3, 4, 5 But you should keep in mind that as a Metro customer, you might get slower speeds than actual T-Mobile customers.

The Metro site has a small disclaimer about this, saying, “During congestion, Metro customers may notice reduced speeds vs. T-Mobile customers.” (Spoiler alert: don’t be surprised if Avengers: Infinity War starts buffering right before you find out who dies. RIP.)

Metro customer service

Your patience might be tested—but sadly, that’s no surprise.

If you’re looking for world-class customer service, you won’t find it at Metro. Or at any cell phone company, for that matter.

The sad fact is that wireless providers are notorious for poor customer service, and Metro is no exception. Many customers have complained about lackluster service both in the store and over the phone.6

There are some four- and five-star reviews mixed in there, though. So maybe there’s hope for Metro customer service after all. Either way, it’s best to be prepared when you visit the store or give them a call.

Recap—Is Metro any good?

Out of all the prepaid wireless providers out there, we think Metro is one of the best choices. Here’s why.

  • Plans: You’ve got a choice between four solid plans. Each one offers a good amount of data for a competitive price, including two unlimited options. But be prepared to visit your nearest Metro store to purchase that plan (and maybe your phone).
  • Performance: Metro runs on T-Mobile’s network, so you can expect great speeds and good coverage—although rural areas may have signal issues. There are two caveats, though: You’ll be able to stream video only in SD, and your data speeds may be slower than if you were a T-Mobile customer.
  • Customer service: What can we say? Metro customer service isn’t the best. But sadly, that’s true for most wireless companies.
  • Overall: Metro is a competitive choice for a prepaid phone plan. We like that the $60 per month unlimited plan also comes with 10 GB of hotspot data. Oh, and Metro offers some newer Apple and Samsung phones, which is a plus.

See how other prepaid cell phone companies stack up against MetroPCS in our Best Prepaid Plans review.


Q: I’m behind on my payments. When will Metro disconnect my phone?

If you’re behind on paying your bill, there’s a good chance Metro will disconnect your phone the day after your payment is due.

You might be able to call Metro and request a grace period. But keep in mind that your bill will be due the same day of the month the next month—your late payment won’t push back your due date.

For example, if your bill was due on May 3 and you paid on May 10, your next bill will still be due on June 3.

Q: Who owns Metro?

Back in 2012, Deutsche Telekom bought Metro and combined it with T-Mobile.

Q: Does MetroPCS use a GSM network?

Yes, Metro uses T-Mobile’s GSM network.

If you’re coming from T-Mobile or AT&T, which run on GSM networks, your phone will likely be good to go as long as you unlock it and purchase a Metro SIM card.

If you’re switching from Sprint or Verizon, though, you may run into issues, since both of those carriers run on CDMA.