Astound Broadband, Powered by Grande, Internet Review 2022

For residents of Texas, Astound Broadband, powered by Grande Communications beats bigger-name competitors with low prices and fast speeds. But if you’re outside the state, you’re out of luck.

Astound Grande
4 out of 5 stars
4
  • pro
    No contracts
  • pro
    High speeds for less
  • con
    Only available in Texas
Plan
Price
Download speed
Data cap
Details
400 Mbps Internet$25.99/mo.*Up to 400 MbpsUnlimited
600 Mbps Internet$39.99/mo.Up to 600 MbpsUnlimited
940 Mbps Internet$49.99/mo.Up to 940 MbpsUnlimited
1200 Mbps Internet$59.99/mo.Up to 1200 MbpsUnlimited
Data effective 09/12/22. Offers and availability vary by location and are subject to change.
* 12 Month Internet Pricing. Equipment priced separately. Includes $10 discount for 12 months w/ ebill & autopay.
12 Month Internet Pricing. Equipment priced separately. Includes $10 discount for 12 months w/ ebill & autopay.
Catherine McNally
Editorial Lead, Internet & Gaming
Read More
January 19, 2022
6 min read

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Astound Broadband, powered by Grande offers low promotional prices for fast download speeds with no contract required. It also comes with unlimited data, and all this good news may leave you wondering, "What's the catch?"

Well, if you're not a resident of Texas, you won't see Astound, powered by Grande internet in your area. And those low prices don't last forever.

But if you call the great state of Texas home, let's dig into the details and find out if Astound, powered by Grande Wi-Fi internet service is right for you.

Pros
  • No contracts
  • High speeds for less
  • No data caps
Cons
  • Only available in Texas
Find Grande Internet plans in your area.

Astound Broadband (formerly Grande) internet prices and plans

Astound ain’t greedy, you’ll get a lot of speed for comparatively little cash

If you’re daydreaming about a faster internet connection, Astound Broadband has you covered with its cable internet plans. Even one of its lower-priced plans, Internet 300, gives you more than enough speed to stream in 4K, escort the payload in Overwatch, or binge-watch the latest season of The Expanse.

Usually we recommend fiber internet over cable or DSL because fiber speeds tend to be more reliable. But with 50, 300, 600, or even 940 Mbps, we think Grande's cable plans should do the trick for most anyone.

Astound Broadband (formerly Grande) internet promotional prices
Plan
Price
Download speed
Data cap
Details
400 Mbps Internet$25.99/mo.*Up to 400 MbpsUnlimited
600 Mbps Internet$39.99/mo.Up to 600 MbpsUnlimited
940 Mbps Internet$49.99/mo.Up to 940 MbpsUnlimited
1200 Mbps Internet$59.99/mo.Up to 1200 MbpsUnlimited
Data effective 09/12/22. Offers and availability vary by location and are subject to change.
* 12 Month Internet Pricing. Equipment priced separately. Includes $10 discount for 12 months w/ ebill & autopay.
12 Month Internet Pricing. Equipment priced separately. Includes $10 discount for 12 months w/ ebill & autopay.

Not everybody needs 1 gig (in Astound's case, 940 Mbps) speeds, so if you can save some cash by grabbing the Internet 300 or 600 plan, go for it. But that's not to say Astound's Internet 940 plan isn't well-priced. It's one of—if not the—lowest-price gig plans out there right now.

The Internet 940 plan also comes with the fastest upload speeds. That's perfect if you upload lots of photos or plan on starting a career as a famous YouTuber in the new decade.

Astound Broadbands 50 Mbps plan is its cheapest offer out there, but we wouldn't recommend it to most folks. If you're the only one using your internet, the 50 Mbps plan is a great budget buy. But if you share your internet with your family or roomies, enjoy online gaming, or work from home, you'll want to upgrade.

Here's how Astound internet prices compare to Spectrum and AT&T Fiber, two other ISPs that serve the great state of Texas.

Astound Broadband (formerly Grande) internet price comparison
Provider
Monthly price
Download speeds
Data cap
Learn more
Astound Broadband (formerly Grande) Internet$25.99$59.994001200 MbpsUnlimited
AT&T Fiber$55$180^3005000 MbpsUnlimited
Spectrum Internet®$49.99$89.993001000 MbpsUnlimited
Data effective 04/28/22. Offers and availability vary by location and are subject to change.
For the first 12 months.
^ Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes $ fees. Limited availability. May not be available in your area.

Astound Broadband (formerly Grande) internet speed

Unlimited data and fast speeds for gamers and streamers

Though you don't get a ton of download speed choices, Astound Broadband's internet plans are all affordable enough for casual users. The best part is, most of those plans are also fast enough for power-users like gamers, HD and 4K streamers, and livestreamers.

Astound's (formerly Grande) Wi-Fi internet download speeds are comparable to big names like Verizon Fios, Xfinity, and Frontier. That's good news because if you go with Astound Broadband, you may pay less for higher speeds.

Astound Broadband (formerly Grande) internet download speeds and upload speeds
Plan
Download speeds
Upload speeds
Data cap
Learn more
400 Mbps InternetUp to 400 Mbps20 MbpsUnlimited
600 Mbps InternetUp to 600 Mbps35 MbpsUnlimited
940 Mbps InternetUp to 940 Mbps50 MbpsUnlimited
1200 Mbps InternetUp to 1200 MbpsUnlimited
What speeds do you need?
Info Box

If you’re not quite sure how much download speed you need, check out our guide to how much speed you need.

When it comes to delivering the download speeds it promises, Astound does well. It ranked eighth overall and fifth in terms of large ISPs in our latest report of the fastest internet providers.

Astound broadband (formerly Grande) internet speed score 1
Provider
Reviews.org weighted score
Overall rank

Astound Broadband, powered by Grande Communications

42.9 out of 100

8th out of 38 ISPs

While Astound, powered by Grande's score of 42.9 out of 100 may seem mediocre, it's actually quite good. The fastest ISP scored 75.6 out of 100, and Astound's score still puts it at eighth out of the 38 total internet providers we analyzed.

We should also note that the Reviews.org weighted speed score isn't a representation of Astound Broadband's (formerly Grande) actual download speeds. Instead, it's a combination of the average download speeds, upload speeds, and latency that Astound internet users saw in more than 1 million speed tests taken in 2019.

Data caps

Great news: Astound (formerly Grande) Wi-Fi internet doesn't have a data cap.

A lot of ISPs cap off your data around 1 terabyte (TB), which is plenty for most users. However, if you’re constantly streaming or downloading online games, you might hit that 1 TB cap before the month is up.

But with Astound's unlimited data, your speeds won’t be throttled and you won’t get a passive aggressive email at 2 a.m. on the 28th of the month that warns that you've almost hit your data cap.

Contracts, equipment, and fees

No contracts means you can break free from Astound Broadband, powered by Grande internet without getting charged

We appreciate that Astound's (formerly Grande) internet doesn’t make you sign a long-term contract. Some ISPs go as long as 2- or 3-year agreements. And if you leave those contracts, you usually end up paying early termination fees, sometimes up to $240 or more. No thanks.

If you're unsatisfied with Astound Broadband, powered by Grande, you can tell them goodnight and go home without facing any early termination fees or other messy breakup problems. No muss, no fuss.

Astound Broadband (formerly Grande) internet equipment

You can rent a modem or Wi-Fi mesh system from Astound—or you can bring your own equipment.

  • Whole-home Wi-Fi equipment (non-Internet 940 plans): $9.95/mo. for one eero base and one beacon. Additional beacons are $5.00/mo.
  • Whole-home Wi-Fi equipment (Internet 940 plan): $9.95/mo. for two eero Pro 6 devices. Additional devices cost $10.95/mo.
  • Wi-Fi modem/router combo: $14.99/mo.
  • 1 gig Wi-Fi modem/router combo: $6.99/mo.

The monthly fee for Astound's equipment isn't bad. We’ve seen these fees as high as $20 per month elsewhere.

But you'll likely save money if you purchase your own modem and router combo.

Here's a quick look at the yearly rental cost of your Astound Broadband internet equipment compared to the cost of an Astound-compatible modem and the Amazon eero mesh Wi-Fi system.

Estimated cost of buying vs. renting Astound Broadband (formerly Grande) internet equipment
Equipment
Monthly rental cost
Total cost
Astound (formerly Grande)Standard Wi-Fi & Modem $14.99/mo. $179.88/yr.
Astound (formerly Grande) Standard Wi-Fi & Gig Modem$6.99/mo. $83.88/yr.
Astound (formerly Grande) Whole-Home Wi-Fi$9.95/mo. $119.40/yr.

NETGEAR Cable Modem CM1000

N/A

$169.99* one-time cost

Amazon eero mesh Wi-Fi system (3-pack) N/A $199.00* one-time cost

*Amazon.com List prices of $169.99 and $199.00 (as of 12/7/2021 at 11:23 AM MST). Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon.com at the time of purchase will apply to the purchase of this product. Reviews.org utilizes paid Amazon links.

Service fees

We’re always on the lookout for fees that companies don’t include in an advertised monthly price. Fortunately, we didn’t see anything out of the ordinary with Astound Broadband, powered by Grande. You’re always subject to taxes and other weird little fees, but we wouldn’t expect these to dramatically change your price.

  • Installation fees: All of the offers we came across had free installation with a coupon code. If you don't see an option for free installation, call up Astound and ask.
  • Activation fee: $9.99
  • Early termination fee: None, Astound Broadband (formerly Grande) doesn't require contracts.

Customer service

Don't expect spectacular customer service from Astound Broadband, powered by Grande. Or from any ISP, for that matter

The world of internet service isn’t great when it comes to customer service and we don’t see anything standout from Astound (formerly Grande) in that department.

It's hard to pinpoint just how bad or good Astound Broadband is when it comes to customer service since the latest American Customer Satisfaction Index (ACSI) report doesn't rate Astound (formerly Grande) individually. Instead, it's lumped in with a bunch of other ISPs in the "All Others" category.2

Astound Broadband, powered by Grande internet customer service rating
Rating
Grande internet score
ACSI 2020–2021 62 out of 100 ("All Others")

But there are some good points. The company has chat (our preferred way of handling tedious internet problems) and some basic user guides and FAQs that might get you through some tough spots.

You still have the option to call an agent, and it shouldn’t take you more than seven rings to get your problems solved. Grande has 24/7 support, which is more than you can expect from other companies.

Here's how to get a hold of Astound Broadband (formerly Grande) in case you need to get them on the horn:

Recap: Is Astound Broadband (formerly Grande) internet good?

Yup, Astound Broadband, powered by Grande gets an A+ in our book, we think it's one of the better ISPs out there.

Astound Broadband's great speeds at decent prices—and without data caps or contracts, even, are what makes it such a big deal. We're just ugly crying in our corner over here because it's available only in Texas.

  • Prices and plans: Astound Broadband (formerly Grande) has some of—if not the—cheapest prices for the download speeds it gives you. That's what we call a high-value internet plan.
  • Speed: Astound Broadband (formerly Grande) earned a spot in the top five for the fastest large internet providers in the US. And even when you count smaller providers, it's still speedy enough to earn eighth place.
  • Contracts, equipment, and fees: "No contracts" is what we like to hear. And we also love that Astound Broadband (formerly Grande) offers free installation and lets you bring your own equipment if you want to.
  • Customer service: Listen, with few exceptions, internet customer service is just a mediocre experience at best. We doubt Astound Broadband (formerly Grande) is much different, though the ISP does offer online chat assistance, which we highly recommend using.

Recap: Astound Broadband (formerly Grande) internet promotional prices

  • 50 Mbps: $24.99/mo.,* 50 Mbps download speeds, unlimited data
  • Internet 300: $30.99/mo.,* 300 Mbps download speeds, unlimited data
  • Internet 600: $44.99/mo.,* 600 Mbps download speeds, unlimited data
  • Internet 940: $54.99/mo.,* 940 Mbps download speeds, unlimited data

Data effective 12/7/2021. Offers and availability vary by location and are subject to change.
* For the first 12 months.

Sources

Catherine McNally
Written by
Catherine McNally
Catherine has a degree in journalism and an MBA, and has spent the last 10+ years writing everything from Okinawa travel guides to stories on Medium. She’s been online since AOL CDs were a thing and is an unapologetic PC gamer. She believes the internet is a necessity, not a luxury, and writes reviews and guides to help everyone stay connected. You can also find her on Twitter: @CMReviewsIt.

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