Visible vs. Twigby Cell Phone Plans Review
You’re here to figure out which phone carrier is better for you, Visible or Twigby. So here’s the short answer up front:
We’ll go into all the details of these two carriers, including price, performance, network, and customer service. But first, let’s talk about the basics.
How to choose a cell phone plan
Before we jump into our full review let’s take a moment to explain what you should look for in a new cell phone plan. Here are some of the factors you may want to consider.
- Data: Do you use your phone for work, gaming, streaming, or other data-heavy activities? Then make sure you actually have enough 4G LTE or 5G data so that you don’t get cut off or overcharged.
- Price: There are tons of discount carriers in the market these days. Make sure you’re getting the most bang for your buck by comparing prices before making your final decision.
- Coverage: Three companies—AT&T, T-Mobile, and Verizon—are all competing to make the best mobile network. Be sure you’re on the one that has good coverage in your area.
- Performance: Some cell phone plans offer faster data speeds, more perks (like hotspot data), and better features than others. Be sure you’re getting the performance you need.
Visible vs. Twigby plans and pricing
Visible’s cheap and powerful plan beats Twigby’s cheap and flexible plans
Sometimes reviewing two cell phone companies is like comparing apples to apples. But in this case, it’s like comparing apples to asparagus. Visible and Twigby are very different companies with very different types of plans.
Let’s dive into the details so you can figure out which one is right for you. We’ll start with Visible.
Visible’s unlimited data plan
Visible Wireless is kind of like a coin-operated candy machine. It really sells only one product. Put in your quarter (or in this case $40 a month) and you’ll get an unlimited talk, text, and data plan. If you want something different, you’ll have to go somewhere else.
Luckily, Visible’s unlimited data plan is one of the best plans on the market.
Visible $40 Unlimited Plan
Here’s a quick rundown of what you’ll get on Visible’s plan.
- Unlimited talk, text, and data
- Access to 5G networks where available (and with a 5G capable device)
- Extensive coverage on Verizon’s network
- Unlimited hotspot data
- Deals on the newest phones
There are plenty of $70 to $80 plans out there that still don’t have as many features. Plus, you can spice things up by adding additional lines to your Visible plan. And by “spice things up,” we mean save a boatload of cash (we’ll talk about this more below).
The biggest problem you’ll run into with Visible Wireless is data throttling and deprioritization. If you’re using a 4G LTE network, your speeds will be capped at 12 Mbps (and could dip lower during times of heavy use). This won’t be a huge problem for casual users, but if you’re trying to game or download a large file, you may have problems.
Twigby’s customizable plan
Visible puts everything into one big plan. Twigby takes the opposite approach. The company offers a bunch of cheap, customizable plans that you can mix and match.
Seriously, just look at all of these plans.
You may notice that all of these plans are under $20, making Twigby one of the cheapest carriers in the industry. At $17.50, the company’s cheapest plan is less than half the price of Visible’s unlimited data plan.
And if you’re not seeing exactly what you want in these plans, you can customize your own using Twigby’s online plan building tool.
Screenshot from Twigby.com
However, before you get too attached to these super-low prices, make sure you read the fine print. Many of the listed prices are actually promotional deals that end after six months. After that initial period your monthly bill can as much as double in price!
Price increases, data slowdowns, and the lack of an unlimited data plan are three strikes that definitely make Twigby less attractive to potential customers.
Visible vs. Twigby family plans
Twigby lets you add lines, but it can’t compete with Visible’s family plan discounts
One of the easiest ways to save money on your cell phone bill without compromising on the features you want is to get a family plan. Both Visible and Twigby offer family plans that can help simplify your life and save you dough. Let’s take a closer look.
Visible Wireless family plan: Party Pay
Visible is actually too cool for family plans. Instead, the company calls its multi-line plans Party Pay, but it’s the same idea. You can add up to three additional lines to your account (so you can have four total).
With each line, your price will go down. By the time you have four lines, you’ll pay just $25 per line. That’s pretty much an unbeatable deal considering you’ll still get unlimited talk, text, data, and hotspot data on every line.
Visible Party Pay with four lines
One convenient feature of Visible’s Party Pay is that anyone can join. They don’t have to be your family or your roommate. They don’t even have to be your friend. You can add anyone, and they can manage and pay for their bill using their own phone (so you don’t have to text them “Where’s my money?” every month).
Twigby family plans
Twigby lets you have up to five lines on a single account. Each line can customize its own talk, text, and data allotment. So you, your spouse, and your kids can all share a single bill, even if you’re on different kinds of plans.
Here’s an example of a four-line plan where each line has a different talk, text, and data allotment.
Twigby four-line plan
While Twigby’s family plans offer convenience, they won’t actually save you a ton of money like Visible’s. The cost of service doesn’t go down when you add additional lines, and there aren’t any special perks or promotional deals for family plans (at least not right now).
Visible vs. Twigby coverage
With either Twigby or Visible, you’ll probably end up using Verizon’s network
Visible Wireless and Twigby are both mobile virtual network operators (MVNOs), which means that they don’t actually own and operate their own cell phone towers. Instead, they rent bandwidth from established networks.
So Visible customers will actually be on Verizon’s network, and Twigby customers will be on Sprint’s network with Verizon as a backup, or as Twigby puts it, “Twigby customers use two of the largest nationwide cellular networks.” Check out these coverage maps from those two companies to see which covers your location best.
Verizon coverage map
Sprint coverage map
In general, Verizon’s network is considered much more powerful than Sprint’s. There’s wider range, better 5G infrastructure, and faster 4G LTE data speeds. This is why Twigby uses the network as a backup when customers are outside of Sprint’s range.
It’s worth noting that the Sprint network was acquired by T-Mobile in 2020, so we’re curious to see how that affects Twigby and its customers in the future.
If you’re wondering how Verizon and Sprint (or T-Mobile, for that matter) stack up in terms of download and upload speeds, here’s how we rank them based on our own research.
Visible vs. Twigby customer service
We’ll give Visible a solid C+ and Twigby a C-
We won’t beat around the bush on this one: neither company has amazing customer service. Small MVNO carriers that Visible and Twigby tend to rely on online forums, chats, and other indirect customer service channels, which can be frustrating.
That said, judging by app ratings, customers do seem to be a bit more satisfied with Visible. The Visible Wireless app has a 3.4-star rating on the Apple App store, while Twigby’s app retains a 3.1-star rating.
Recap: Which carrier is right for you?
We’re not going to lie: for most people, Visible offers a better deal. But there may be some folks—like those who don’t need much data—who will prefer Twigby. Here’s a quick recap to help you figure out which is best for you.
- Plans: Visible offers one amazing plan with unlimited everything for just $40 a month. Twigby, on the other hand, has tons of plans that are super cheap (at least for the first six months), but don’t offer nearly as much data.
- Family plans: You can have up to four lines on your Visible account, and your price will go down with each one (four unlimited data lines costs just $100 a month). Twigby lets you add lines, too, but you won’t see the same awesome discount.
- Coverage and performance: Visible Wireless gives you unlimited data on the nation’s biggest network (Verizon), but you might see some slowdowns during times of network congestion. Twigby relies mostly on Sprint’s less powerful network, but it should give you enough service in most metropolitan areas.
We hope that this article has helped you figure out whether Visible or Twigby is the better carrier for your lifestyle. If you’re ready to take the plunge, you can sign up for Visible or Twigby online!
At Reviews.org, we evaluate products from every angle. When we review cell phone plans—like Visible’s and Twigby’s plans—we look at price, performance, coverage, customer service, special features, and more to give you the fullest picture possible. For this review we looked at every plan offered by both companies and compared them to the competition so that you can find the best possible plan for you and your family.