Twigby Mobile Phone Plans Review

We compared all of Twigby Mobile's cell phone plans in terms of price, data, and performance. We found Twigby Mobile is best for those who don’t need a ton of data.

Twigby
Twigby Mobile
  • pro
    Tons of plans under $30
  • pro
    Free Wi-Fi calling and texting
  • con
    Limited phone selection
Easton Smith
Apr 08, 2024
Icon Time To Read7 min read

We like to put it all up top for our readers. So here’s the deal with Twigby Mobile: you’ll get super-cheap cell phone plans. But you’ll lose out when it comes to data, speed, extra features, and phone selection.

Twigby Mobile will be the perfect cell phone carrier for some casual users. But it’s definitely not for everyone. Read on for our detailed review to see if Twigby Mobile is right for you.

What to look for in a cell phone plan

Let’s go over a couple of basics before we jump into this review. How do you actually know if a cell phone plan is right for you? These are a few factors to keep in mind.

  • Data: You need data for most of your apps so it can get used up fast. Make sure you have enough data in your plan.
  • Price: Cell phone plans have gotten cheaper in recent years. Don’t settle for an overpriced plan.
  • Coverage: There are three major cell phone networks. Make sure you’re on the one that has great coverage in your area.
  • Performance: Some companies offer faster data speeds, hotspot data, and other perks. Be sure that you’re getting the performance you need to support your lifestyle.

Twigby Mobile’s cell phone plans

Affordable and customizable plans, but no unlimited data option
Pros
  • Cheap and customizable plans
  • Decent network coverage
Cons
  • No unlimited data plan
  • Deprioritization
  • Price increases

What we like about Twigby Mobile

Cheap, flexible, and easy. If that describes your ideal cell phone plan then you should definitely consider Twigby Mobile.

Twigby Mobile is a mobile virtual network operator (MVNO). That means it actually uses other companies’ cellular networks to provide service (in this case, it uses Verizon). This arrangement allows MVNOs like Twigby Mobile to cut costs, which is definitely the thing we love most about the company.

Cheap and simple plans

The priciest plan that Twigby Mobile sells is just $25 a month. In fact, every plan the company offers costs less than $30 a month. This easily makes Twigby Mobile one of the cheapest carriers on the market.

Twigby Mobile advertizes unlimited talk, text, and data for all four of its plans. While that's technically true, you'll get unlimited standard data, your high-speed data is capped, ranging from 2–20GB.

We recommend Twigby Mobile's 20GB plan for the most data. Although its price spikes to $35 after three months, that’s a killer deal compared to other discount carriers.

Once you order online, you’ll get your Twigby Mobile SIM card in the mail. Easy peasy, lemon squeezy.

Want to learn more about MVNOs?
Info Box

Check out our review of all the best MVNO carriers to see where you can find the best deals.

Decent network performance

As we said above, MVNOs lease bandwidth on other companies’ cellular networks. And Twigby Mobile actually uses the nation's best performing network to give its customers coverage: Verizon.

We’ll talk more about all of this in the coverage section below.

What we don’t like about Twigby Mobile

You don’t end up with some of the cheapest plans on the market without taking a few shortcuts. Here’s a look at the parts of Twigby Mobile that some customers may find frustrating.

Not a lot of high-speed data

Having a smartphone without fast data is kind of like having a sports car without gasoline: it kind of takes the fun out of things. You can’t stream music, watch TikTok videos, send GIFs, or post embarrassing selfies on Insta without data.

This is why so many companies are prioritizing unlimited data plans. And unfortunately, Twigby's unlimited plan has a pretty small soft cap on its high-speed data. The most data you can get in a month is 20GB of data. While that may sound like a lot, it’s not nearly enough for gamers, influencers, professionals, and other heavy users.

For heavier data users, not all hope is lost. With Twigby Mobile, customers can add more data for $6/GB.

How much cellular data do you really need?
Heads Up

Read our nifty guide to make sure that you have enough data (but not way too much).

Deprioritization

There’s one more problem with Twigby Mobile’s data plans. It’s a little thing called deprioritization.

Because Twigby Mobile is borrowing bandwidth from Verizon, its customers can get kicked to the back of the line, so to speak. That means that during times of heavy use, Twigby Mobile customers may see their data speeds plummet to a snail’s pace.

For some folks, this won’t be a major issue (you are paying less than $30 a month, after all). But for the rest of us who rely on our phones for basically everything, deprioritization can be a total dealbreaker (“It’s not you Twigby Mobile, it’s me”).

Price increases

Twigby Mobile is affordable, but maybe not as much as it seems. The company’s advertised prices are promotional deals. All of these prices will increase by $10 after the first three months. So, be sure to read the fine print before you sign up!

How does Twigby Mobile compare to other discount carriers?

We went on and on about how cheap Twigby Mobile’s plans are. But how do these cheap plans compare to other discount carriers?

Quite well, actually. You can find cheaper plans with similar amounts of data through Twigby Mobile than that of other discount carriers like Consumer Cellular and Red Pocket. Just take a look for yourself.

10 GB data plan comparison

Twigby Mobile family cell phone plans

You can add a bunch of extra lines, but you won’t actually save money on them
Pros
  • Have up to 10 lines on one account
  • Still cheap
Cons
  • Prices aren’t lower
  • Limited data

What we like about Twigby Mobile’s family cell phone plans

One of the easiest ways to make your cell phone bill cheaper and easier to manage is to bundle together with your family. (Plus, what would a family reunion be without a little bickering about which sibling uses up all the shared data?)

We’ll be up-front about it: Twigby Mobile’s family plans have some major flaws (they aren’t actually cheaper, for one). But there are a few things the company gets right. Here they are.

Have up to 10 lines

You can add nine other people to your Twigby Mobile account. So go ahead, branch out: call up your siblings, aunts, uncles, mother-in-law, college roommates, ex-boyfriends, and anyone else you want on your plan. It’s easy to add extra lines!

Want a plan that’s perfect for your kids?
Pin

Every kid wants a cell phone. But finding a plan that’s good for your little ones—whether it’s affordability, parental controls, or data limits that you care about—is hard. So we’ve gone ahead and laid it all out in one place. Check out our review of the best cell phone plans for kids.

What we don’t like about Twigby Mobile’s family cell phone plans

To (mis)quote the great Russian novelist, Leo Tolstoy: “Happy family plans are all alike; every unhappy family plan is unhappy in its own way.” Here are the ways that Twigby Mobile’s family plans will make you unhappy.

Prices aren’t lower

The vast majority of people get family plans for one reason: they want to save money. And many family plans will save you a ton of dough.

But Twigby Mobile’s family plans won’t save you any cash. You’ll pay the same amount you would if each line was separate. That means the only real benefit is that you can pay for every line with a single bill.

Limited data

We already talked about Twigby Mobile’s limited options for data. This problem is just compounded when you add extra lines. Even if you’re okay with just a couple GBs of data, there’s probably someone in your family who wants much more.

How do Twigby Mobile’s family plans compare?

While it’s true that Twigby Mobile’s family plans aren’t cheaper than buying multiple individual lines, they’re still cheaper than the competition’s plans. Just look at this comparison of the cheapest family plans with unlimited talk and text plus 5GB of data per line.

Twigby Mobile family plans comparison

Twigby Mobile coverage

Twigby runs on the nation’s best network

Twigby Mobile’s service operates on Verizon's network. That means Twigby Mobile customers should rarely be without at least a few bars of service.

Check out the coverage map below to see how the network looks in your area.

Verizon coverage map

If you want to learn more about coverage and data speeds read our review of all the major cellular networks.

Twigby Mobile cell phones and devices

Bring your own phone or buy last year’s model from Twigby Mobile

If you recently splurged on a brand new Galaxy S24, don’t worry—you can bring your phone with you when you sign up for Twigby Mobile.

If you want to bring your own device (BYOD), use Twigby Mobile's compatibility checker first to see if your phone will transfer.

But if you’re looking to buy a new device from Twigby Mobile, you may find yourself frustrated.

Unlike other carriers, Twigby Mobile doesn’t sell the latest flagship devices. No Galaxy S24 or iPhone 15 Pro Max. That said, you can get a decent deal on some perfectly good devices that came out in the last few years, like the Google Pixel 7. Here’s a look at all of the phones that the company sells.

Popular Twigby Mobile phones

Twigby Mobile customer service

It could be better—then again, it could be worse

There’s no use beating around the bush on this one. Twigby Mobile’s customer service isn’t top-notch. Then again, no phone company is known for its stellar customer service department.

It’s hard to give an exact grade to Twigby Mobile’s customer service, but we can see that the company’s mobile app retains a 2.5-star rating in the Apple Store and a 4.6-star rating on Google Play. That’s quite a range of experience, but it could be worse. So maybe we’ll grade it a C. 

Recap: Is Twigby Mobile right for you?

Let’s do a super short recap of all that, in six words: cheap, customizable plans but “meh” performance. Now, let’s do a slightly longer recap of this Twigby Mobile review.

  • Plans: Twigby Mobile’s plans are super cheap operate on Verizon's network. The biggest problem for many people will be the limited high-speed data.
  • Family plans: You can add up to 10 lines to a single Twigby Mobile account. However, you won’t actually save any money by bundling multiple lines together.
  • Performance: Twigby Mobile keeps its plans so cheap by cutting corners on performance. However, you may experience serious data slowdowns and poor customer service.

If you’re willing to sacrifice quality to get one of the cheapest cell phone plans on the market, sign up for Twigby Mobile. But if you’re looking for an unlimited, high-speed data plan, you’ll need to go elsewhere.

Methodology

To write this review we looked at every single Twigby Mobile cell phone plan on the market. We analyzed these plans based on a number of factors, including price, data, coverage, and network performance. Then we compared Twigby Mobile’s offerings to those of similarly priced prepaid or MVNO carriers to give our honest evaluations and recommendations.

Easton Smith
Written by
Easton Smith
Easton has worked as a freelance writer and researcher for several years, reviewing health, lifestyle, and technology products. He has probably read more Terms of Use contracts than any human alive. When he’s not sitting in front of a computer, Easton spends his time camping, climbing, and volunteering with humanitarian aid organizations.

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