How to Pay Your T-Mobile Bill

We’ll walk through every method of paying your bill, step by step.

Destiny’s Child poses the question we’re all asking “Can you pay my bills? Can you pay my telephone bills?” The answer is probably no (if Beyoncé can’t find someone to pay her bills, then there’s no hope for the rest of us).

But you can pay your own T-Mobile bill. We’ll walk you through every bill pay method available.

And if you’re wondering what the T-Mobile and Sprint merger will change about paying your bill, the answer is: nothing, at least for now. Just keep paying your bill as normal until T-Mobile tells you otherwise.

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T-Mobile is taking steps to keep people connected during the COVID-19 pandemic.
To learn more about how T-Mobile and other carriers are responding to the pandemic, read our updated article.

Paying with the T-Mobile app

Yes, the future is here: you can pay your phone bill with your phone. There’s no need to write a check or even dial a customer service number. Just download the T-Mobile app and follow these simple steps.

Screenshot of My T-Mobile App

Image credit: App Store

Steps for paying your bill through the T-Mobile app:

  1. Sign in (or create a new account if you don’t have one).
  2. Tap Pay Bill under the Billing and Payments section.
  3. Make sure the payment amount is correct.
  4. Select your payment method and input the required information.
  5. Tap Agree & Submit.

If you’re having troubles with your app, maybe it’s time to upgrade your device. Check out these amazing deals on new phones, like the iPhone SE and Samsung Galaxy S20.

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Looking to ditch your T-Mobile bill altogether?
You might be able to get a cheaper bill and comparable—or even better—service from another carrier. Check out these discount providers that run on T-Mobile’s networkand other great cheap plans.

Paying on T-Mobile’s website

There are actually two online portals where you can pay your T-Mobile bill. One is for those who have a T-Mobile ID and another is for those who don’t. Thanks for making things complicated, Big T! (Just kidding, it’s really not that complicated.)

Pay on the web using a T-Mobile ID

If you’ve got a T-Mobile ID (or want to sign up for one), you can check your account and make a payment using this T-Mobile website. When you go to the page you’ll see something like this:

Screenshot from Verizon’s bill pay page

Once you’ve signed into your account just follow these instructions:

  1. Click Pay Bill.
  2. Put in the amount you want to pay.
  3. Select a payment method (or input a new one).
  4. Click Continue.
  5. Review your transaction to make sure it is correct.
  6. Click Agree & Submit.

Now that wasn’t so hard, was it? (Seriously though, if it was hard then let us know in the comments section and we will try to write a better guide.)

Pay on the web without a T-Mobile ID

Does the idea of signing up for another account want to make you puke? Not to worry, T-Mobile has another webpage for “quick and easy one-time bill payment.” Here’s how you can pay as a guest.

T-Mobile guest pay page

Screenshot from Verizon’s bill pay page

Just follow these steps:

  1. Enter your T-Mobile phone number.
  2. Enter the amount you’d like to pay.
  3. Enter your payment details (credit card information).
  4. Click Agree & Submit.

Done and done. It was almost too easy . . .

Paying by phone

You can pay your T-Mobile phone bill by calling the company the old-fashioned way. But we don’t recommend it.

For one, it’s harder for most people to call than to just pay online. But the biggest problem with paying by calling an agent is that T-Mobile will charge you an $8 service fee! You can get a phone plan for almost the same price.

If you’re still set on paying your bill over the phone, just follow these steps:

  1. Dial *729 on your T-Mobile device or call +1-800-375-1126 from any phone.
  2. Follow the prompts to make a payment.
  3. Input your payment method.
  4. Be sure to record the confirmation number that you receive.

Yes, we know, that was the most boring $8 you’ve ever spent. Next time pay online and save that money to go see a movie.

Paying through the mail

There’s nothing quite like writing out a check, addressing an envelope, sticking a stamp on it, and sending it through the post. How quaint!

Here are the steps for sending your T-Mobile bill payment through the mail:

  1. Write a personal check for the amount you want to pay and address it to T-Mobile.
  2. Send it to:

T-Mobile

P.O. Box 742596

Cincinnati, OH 45274-2596

Be sure to allow at least five days for your check to arrive in the mail.

Paying at a T-Mobile store

Some people never want to leave the house (me). But apparently, there are these extroverted people who want to venture into the world and chat with other humans. If you’re one of these people, then find your nearest T-Mobile store and pay your bill there.

(Keep in mind that many T-Mobile stores are closed right now due to the COVID-19 pandemic. Call before you go to check that the store is actually open.)

Once you’re in the store, you might as well ask about upgrading your device or your plan.

Paying with autopay

Of course, the easiest way to take care of your bill is to just enroll in autopay. With auto pay you’ll never have to think about your bill again (which is exactly what T-Mobile wants).

Now that you know, here are your next steps.

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