Google Fi Cell Phone Plans Review

One simple plan that will be revolutionary for some but may be too restrictive for others.

Tyler Abbott
Staff Writer, Mobile & Wireless
Read More
August 10, 2022
8 min read

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Much like when I visit the in-laws for the holidays, Google Fi desperately tries to be flexible. Also like me when I visit the in-laws, it largely succeeds up until a certain breaking point. For me, it’s usually when we start to talk politics—but for Google Fi, it happens right around 3 GB of data.

Google Fi plans include unlimited calling and texting, but the data charges can rack up quickly. If you’re a heavy data user, Google Fi can end up costing more than you’d pay for an unlimited plan with a different provider.

Google Fi's unlimited plan costs more than the average prepaid unlimited plan at $50/month, but gets you access to Google's Pixel Pass (if you have a Pixel phone). 

Google Fi
Google Fi
4 out of 5 stars
4
  • pro
    Month-to-month flexibility
  • pro
    Solid national network
  • pro
    International coverage included
  • con
    Expensive “unlimited” plan

Flexible Google Fi data plans

Use your data plan wisely
Pros
  • Flexible data
  • International coverage
Cons
  • Data throttling after 15 GB

What we like

Flexible data

Google Fi is all about flexibility, so your plan can be a month-to-month unlimited plan when you need it and a pay-per-gig plan when you don’t. To get the most out of the service, here’s the three main things to know:

  1. You pay a flat rate of $20 per line for unlimited talk and text.
  2. You pay $10 per GB only for the data you use (calculated to the nearest 0.1 GB).
  3. You have “bill protection,” which means you’ll never pay more than $70 for data, no matter how much you use.

So, if you ended up using 2 GB of data in a month, this is what your bill would look like:

Average Google Fi single plan
Single line unlimited talk and text
2 GB of data
Monthly total

$20

$20

$40

If you only ended up using around 1 GB of data in a month, your monthly total would cost be $30 for your service. You only pay for what you use, which can make a lot of sense if you are a low-data user.

But if you do use the full amount, or more, bill protection can save you from disaster. You won't ever need to pay more than $70/month for your Google Fi service, but if you're paying that much, your money would be better spent going with a premium plan from AT&T, T-Mobile, or  Verizon. After all, those big carriers can give you perks like free streaming subscriptions and hotspot data. 

How much data do I use?
Light Bulb

By our estimation, the average smartphone owner uses between 2 GB and 5 GB of wireless data every month. Let’s put those numbers in context: an hour of streaming Netflix in HD will cost you about 3 GB. Do your best to stream strictly on Wi-Fi, and your data will last much longer.

Google Fi International coverage

Going on vacation in Mexico (que te diviertas!) or on a business trip in Denmark (held og lykke)? With Google Fi, you’ll automatically be covered in those countries and about 200 others.

There’s a bit of a catch, though. You’ll still get unlimited texts in Google Fi’s international coverage areas, but there is an extra 20¢ per minute charge for voice calls. The data rates stay exactly the same.

That’s still a pretty good deal as long as you don’t narrate every step of your vacation to Mom back home.

Overall, Google Fi is a pretty convenient deal for casual travelers. But die-hard globetrotters may find better international rates from other carriers.

What we don’t like

Data throttling after 15 GB of used data

If you’re anything like us, you sometimes find yourself in a coffee shop that has spotty Wi-Fi, and that is not okay. You’ll feel tempted to create your own wireless hotspot, but before you go streaming the new season of  The Mandalorian, know that Google Fi will start throttling your connection after you’ve used 15 GB. 

What does data throttling mean?
Info Box

Once you’ve used a certain amount of data, your speeds could slow down dramatically. In the case of Google Fi, once you pass 15 GB of data in a month, your data speed will become glacial.

Each Google Fi phone plan has a different limit before speeds start slowing down. The Flexible plan throttles data after 15GB while the Simply Unlimited plan slows after 35 GB and the Unlimited Plus plan slows after 50GB.

If 15 GB isn’t a high enough data cap for you, you’ll want to check out other carriers. For example, Verizon lets you have up to 50 GB of unthrottled data, and T-Mobile gives you 100GB—yes, 100!—of unthrottled data.

Comparing Google Fi’s data plans

Things start to look bleak for Google Fi when you compare its unlimited data option with other providers. Just take a look for yourself:

Currently, you can find cheaper unlimited plans (in some cases, much cheaper) with Sprint, T-Mobile, and AT&T. Verizon costs the same as Google Fi, but Verizon boasts way more perks than Google Fi.

Long story short, we strongly recommend not going with an unlimited plan with Google Fi, considering you can find cheaper alternatives that are just as good or even better.

Okay, but what about non-unlimited data plans? Let’s say you wanted a cell phone plan with 2 GB of data a month. Let’s see how Google Fi compares to the competition:

All of a sudden, Google Fi looks a lot better when you trim down the data. Remember, you only pay for what you use with Google Fi data, so do your best to reduce data usage by using as much Wi-Fi as possible and you’ll end up with a much better deal.

Google Fi Unlimited plan

Use your data plan wisely
Pros
  • Unlimited talk, text, and data
  • Pixel Pass
Cons
  • 35GB Data cap
  • Pricey

What we like

Unlimited data with no extra fees

Google Fi offers an "unlimited data" plan, which we put in quotes because it stops feeling so unlimited after you use 35 GB of data. Before we get too negative about Google Fi's unlimited plan, it's worth noting that paying $50/month for unlimited data certainly beats paying $70/month on a flexible plan if you tend to overdo it with data. If you know you want Google Fi and plan to use plenty of cellular data, you should go with the Simply Unlimited for 1 plan. 

Pixel Pass

Finally Google starts to flex its muscles a little bit and give us some more incentive to choose their wireless service over others. The Pixel Pass is a subscription that becomes available to you if you use Google Fi on a Google Pixel 6 phone. Starting at $37/month (price depends on what Google Pixel 6 device you purchase), you get device protection, as well as subscriptions to YouTube Premium, YouTube Music Premium, Google Play Pass, and $5/month off your Google Fi data plan. The bundle saves you over $150 every year if you use those services regularly. 

What we don’t like

35 GB Data cap

You only get to use 35 GB of data before your data speeds get throttled. That roughly equates to about 35 hours of streaming YouTube or Netflix. Some of you may never come close to hitting that data cap, but if you're like me, and constantly use data, you'll likely hit your data cap every month.

Pricey

Compared to other prepaid carriers, Google Fi's unlimited plan feels a bit pricey at $50/month. For example, Mint Mobile (which also uses T-Mobile's network), only costs $30/month for unlimited talk, text, and data. Visible, which uses Verizon's network, only costs $40/month for the same service. Take a look at how Google Fi's unlimited plan compares with other options:

Google Fi family plans

Save money every month with a family plan.
Pros
  • Affordable
  • Easy to add extra lines
Cons
  • High data costs

What we like

Affordable plans

I have a confession to make: I’m still on my family plan from a decade ago. (Dad, I’ll Venmo you money for the bill soon, I promise.) And I’m certainly not the only one who finds it cheaper and easier to be on a family plan.

Currently, you’d pay $70 a month for a 2 GB family plan on Google Fi. Since it costs $40 a month for an individual plan with 2 GB of data, you’d only be paying an extra $30 for two extra lines. Translation: family plans are always cheaper per line.

Easy to add extra lines

Fortunately, adding extra lines on Google Fi isn’t difficult. You’ll pay a flat $15 per month for each line you add. And each line gets the same goodies—unlimited talk and text, per-GB rate for data, and international coverage.

Bill protection will cap your bill after a certain point (depending on how many lines you add), but keep an eye on it, because everyone on your plan shares from the same data pool.

What we don't like

High data costs

Because everyone shares the same data pool, and Google Fi will just keep charging you the more data you use (up until the bill protection threshold), things could start adding up quickly.

We would not recommend using Google Fi with any data hogs. Seriously, your teenager (or anybody really) could rack up tons of data before you know it and push your monthly charge up to $110 a month for three lines. At that point, you’d be better off getting a wireless family plan with a different carrier. Speaking of which . . .

Google Fi family plan comparison

Google Fi leads the pack with affordable family plans. Friendly reminder that you share your data pool with everyone in your family plan. So, the price may be low, but it comes at the cost of having less data to go around.

Interested in a prepaid plan?
Pin

Google Fi’s plan is a month-to-month plan, meaning you don’t have to sign a contract. But you won’t have the convenience of paying up front, like with a prepaid plan. If that’s what you’re looking for, check out these prepaid plans.

Google Fi cell phones and devices

Get the latest Google Pixel devices, but not much else.

When Project Fi first launched, it had one gaping problem: it worked only with the Nexus 6 phone. Thankfully, those days are over.

After Project Fi rebranded as Google Fi, the company opened up its service to almost all phones, including Android devices and iPhones (if you bring your own).

Sadly, Google Fi is behind the times with most of its compatible devices. Most of the latest Apple devices mentioned on Google Fi’s website are only available as a beta test.

Google Fi is most certainly playing favorites with its own devices and allows all the latest Google Pixel devices without any sort of “beta” baggage.

So if you're going to go Google Fi, we don't recommend going with an Apple device—look at Pixels instead.

How good is Google Fi’s coverage?

Coverage depends on if the device is made for Fi or merely compatible

As mentioned earlier, Google Fi has a preference for certain phones (which just happen to be the ones Google makes). If you’re using those preferred phones, you can tap into several carrier networks and seamlessly transition between them.

But if you don’t have a “designed for Fi” phone, then you’re stuck on T-Mobile’s network. It’s not bad, but those in the midwestern and western states will definitely lose out.

If you want to see how Google Fi's coverage looks in your area, use their coverage map tool here.

Overall, Google Fi’s coverage is decent, but it’s not among the best coverage. Even with all three of its networks combined, Google Fi’s coverage can’t beat Verizon’s, which is first in our ranking of mobile coverage.

And for those who love fast data, phones with 5G capability can access Google Fi's 5G coverage and speed.

Google Fi’s customer service

Ironically, you might be better off just googling the solution to your problem.

It’s almost like the CEOs of all the major phone companies got together and made a bet that whoever could provide the worst customer service would get a trophy. Seriously.

Unfortunately, Google Fi doesn’t buck the trend when it comes to poor customer service. You can find a slew of complaints online, especially about payment issues, long waiting times, and inconsistent answers.

But Google Fi is a young company, so there’s still time for it to turn around and establish a positive reputation.

Recap: Is Google Fi good?

Google Fi’s plan is definitely unique, but is it revolutionary? The short answer: yes—for people who only want to pay for the data they use. But for others, Google Fi can easily end up being more expensive than it should be.

  • Google Fi’s single plan gives you unlimited talk and text for a flat fee of $20 a month, plus $10 per GB of data you use in a month, which caps at $70 a month.
  • Since Google Fi piggybacks on the T-Mobile network, your coverage should feel reliable in most areas.
  • Google Fi's unlimited plan isn't as affordable as other unlimited plans, but you can sign up for the Pixel Pass with bundles subscriptions like YouTube Premium for a more affordable price.
  • If you’re a low-data user or your data use fluctuates from month to month, then Google Fi’s plan may be just what you need. Others may find its “unlimited” option too expensive and its phone selection too restrictive.

FAQ

Does Google Fi have overage charges or hidden fees?

No. Thanks to the company’s bill protection policy, there are no data overage charges. There are also no activation or cancellation fees.

Does Google Fi charge an activation fee?

Nope!

Should I get a warranty or insurance for my Google Fi phone?

Do you have a habit of dropping your phone into puddles, toilet bowls, scenic lakes, raging rivers, and other bodies of water? Then you might want to get Google Fi’s device protection plan.

Does Google Fi let you bring your own phone?

It sure does. But as we mentioned, some devices (like iPhones) will have restricted service.

Can I keep my phone number?

Abso-freakin’-lutely. Google Fi lets you transfer your number as long as your current carrier approves it.

What’s Google Fi’s return policy?

All devices purchased from Google Fi are covered under the manufacturer’s warranty.

Does Google Fi have an early termination fee?

Short answer? No. Check out Google Fi’s FAQ page for more information.

Does Google Fi have a military discount?

No, Google Fi does not have a military discount.

Does Google Fi have a student discount?

Sorry, my scholastic friends, no student discounts with Google Fi.

Tyler Abbott
Written by
Tyler Abbott
Tyler has been obsessed with watching sports as efficiently as possible since the creation of the DVR. He is always on the lookout for the best tech in TV and wireless so he can watch all the sports and still have enough time to hang out with his baby. He has written about streaming, wireless, and TV for over three years. He hopes the Lakers will eventually get better.

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