Boost Mobile Review 2021

Boost Mobile’s powerful network, robust plans, and great perks help justify a higher price tag.

Boost Mobile
3.5 out of 5 stars
3.5
  • Price: $9–$60
  • Check
    Good plan selection
  • Check
    Nice perks
  • Check
    Great 5G network
  • X
    Pricey for an MVNO
  • X
    Data deprioritization
Easton Smith
Mobile, TV, & Moving Expert
Read More
Published on January 19, 2022
7 min read

Boost Mobile is one of the OG discount phone providers, but it stays  relevant with powerful data plans and awesome perks like free hotspot data and 5G network capability.

The biggest issue that Boost has is its pricing. Its plans are more expensive than many other mobile virtual network operators’ (or MVNOs).

Read on to figure out if Boost is worth the cost, or if there's a better phone plan out there for you.

Boost Mobile cell phone plans

Boost offers a little bit of everything, from cheap talk and text plans to unlimited data plans.
Pros
  • Good variety of data plans
  • Multiple unlimited data options
  • 5G equipped
Cons
  • A little overpriced
  • Data deprioritization

Unlike many other MVNO carriers that specialize in a specific sort of plan, Boost Mobile does a little bit of everything. It has affordable limited data plans, powerful unlimited plans, and several super-cheap talk and text plans to choose from. Here’s everything you need to know.

What we like about Boost Mobile’s plans

Let’s start with the roses (we’ll get to the thorns in a second). Here are the things that make Boost Mobile great.

Cheap data plans

If you want a simple, well-rounded plan that gives you unlimited talk and text, plus some data, then Boost has a great spread of options. The carrier has 2G, 5G, and 10 GB options (learn more about how much data you need in our article). 

boost-mobile

Image Source: Boost Mobile

While 2G won’t be enough for a lot of people, and the 10 GB plan has a pretty steep price (you can get unlimited data from Mint Mobile for less), we really like the middle-of-the-road 5 GB plan for $25. It’s a reasonable amount of data at a totally reasonable price.

Two unlimited plans to choose from

Boost Mobile is all about giving you options. In this spirit, the carrier offers two unlimited data plans. One costs $50 and the other costs $60. So, what’s the difference? Really, it comes down to hotspot data and other perks.

Image Source: Boost Mobile

The $50 plan from Boost Mobile gives you unlimited talk, text, and data, and 12 GB of hotspot data. The $60 plan gets you an extra 18 GB of hotspot data (for 30 GB total) and unlimited high-definition video streaming.

In our opinion, the perks aren’t quite worth the extra $10, making the $50 plan a better deal for most customers.

Boost Mobile gets you on T-Mobile’s powerful 5G network

As we mentioned above, Boost Mobile actually uses T-Mobile’s network. We’ll talk more about coverage and network performance below, but here we want to highlight one perk of Boost Mobile’s service: 5G connectivity.

One of the biggest drawbacks of going with an MVNO carrier like Boost is the slowed data speeds. But getting on a 5G network will help offset the sluggish data speeds, and T-Mobile’s 5G network is the biggest and fastest in the country right now.

All of Boost’s data plans will give you access to T-Mobile’s 5G network. This is great news for folks who live in major metropolitan or suburban areas (those in more rural areas probably won’t see 5G for another few years).

Want to learn about other cheap MVNO carriers?
Megaphone

Check out our lineup for the best cheap cell phone plans to make sure you’re getting the most bang for your buck. 

What we don’t like about Boost Mobile’s plans

Boost is doing plenty of things right. But no carrier is perfect. Here’s where we think Boost has room for improvement.

Can get pricey

If you’re willing to pay top dollar for a high-performance cell phone plan then you should probably go with one of the “big three”—AT&T, T-Mobile, and Verizon. The appeal of MVNOs is not that they offer better performance, but cheaper prices.

This is why we’re kind of disappointed in Boost’s prices. At $60, Boost’s best unlimited data plan is the same price as T-Mobile’s Essentials plan, and just a few dollars cheaper than unlimited plans from AT&T and Verizon.

It’s hard to justify spending so much on an unlimited data plan from Boost when you could get one for much cheaper from a company like Visible Wireless or Mint Mobile. (You can see direct plan-for-plan comparisons between some of these plans in the section below this).

Data deprioritization

The biggest thing you’re missing out on when you use an MVNO carrier is fast and consistent data speeds. All MVNOs, including Boost Mobile, are subject to data deprioritization.

Data deprioritization means that the network owner (in this case, T-Mobile), will slow down your data speeds when it's busy. So, while T-Mobile customers may get enough data to watch an HD movie on a Tuesday evening, Boost customers may get a pixelated mess when they try to stream a Youtube video.

Data deprioritization affects customers differently, depending on the time and their location, but in general it will mean slower data speeds overall.

How does Boost Mobile compare to competitors?

As we mentioned before, Boost Mobile’s prices aren’t necessarily the best. You can take a look at how they compare with similar plans from other carriers in the chart below.

Boost Mobile family cell phone plans

Boost lets you add lines to your account, but it drops the ball when it comes to family plan discounts.
Pros
  • You can add lines to your account
Cons
  • No significant family plan discounts
  • Data deprioritization

One of the best ways to save money on your phone bill and score some cool perks is to sign up for a family plan. Boost Mobile lets you add lines to your account for your friends and family, but, unfortunately, it’s discounts aren’t that amazing.

Here’s what you need to know about Boost Mobile’s family plans.

What we like about Boost Mobile family cell phone plans

We wish this section was longer. But there’s not much to write home about when it comes to Boost Mobile’s family plans.

Add up to five lines

You can add up to five lines to your Boost Mobile account. This makes it easier to manage your bills and make sure that everyone in your family has all the talk, text, and data that they need.

Looking for a plan for your kids?
Light Bulb

We’ve written an in-depth article about the very best kids’ cell phone plans. There are plans with strong parental controls, amazing prices, and other kid-friendly perks.

What we don’t like about Boost’s family cell phone plans

This is the part where we get to whine and moan about everything we don’t like. Here’s what to watch out for with Boost’s family plans.

Not the greatest discounts

Boost offers some promotional deals on its family plans. As you can see in the WhistleOut widget at the beginning of this section, you can get a four-line family plan with unlimited data for just $140 a month. That’s definitely cheaper than buying four individual unlimited data lines at $50 each.

But, there’s a catch. This deal is just for the first month. After that, the pricing goes right back up to the standard rate. You can read the fine print right here.

boost-mobile-current-deal

Image Source: WhistleOut

Unfortunately, this is the case with a lot of Boost’s family plan deals. They are murky, limited, and at the end of the day, just not that great (especially when you compare them to other carriers, like Visible Wireless).

Data deprioritization

Boost’s family plans are, like the company’s individual plans, deprioritized on the T-Mobile network. That means you’ll see slower data speeds, especially when the network is “congested”.

How does Boost Mobile compare to other family plans?

Even with Boost Mobile’s first-month family plan discount applied, it’s still more expensive than most other carriers. There’s really no reason to go with a family plan from Boost when you could get a cheaper plan with better performance from another carrier, like T-Mobile.

Here’s a quick look at how a 4-line family plan from Boost compares with the competition.

Boost Mobile coverage

T-Mobile’s awesome network gives Boost Mobile a leg up in the data speeds department.

Boost Mobile doesn’t have its own wireless network. Instead, it gets boosted by T-Mobile’s (see what we did there?). This is good news for Boost customers.

T-Mobile’s network has seen some vast improvements in recent years, since its merger with Sprint. The network has the fastest data speeds and best 5G coverage in the United States. Check out how the coverage looks in your area using the interactive map below.

The only real drawback with T-Mobile’s network is the spotty rural coverage. There are parts of Nevada, Utah, Idaho, Wyoming, and other states where you’ll have a hard time getting bars on T-Mobile (and, therefore, Boost Mobile).

Boost Mobile cell phones and devices

Boost nails it with good prices on great phones.

Are you sick of staring at your feed through a cracked screen? Is your iPhone 7’s battery life putting a damper in your day? Maybe it’s time for an upgrade. Lucky for you, Boost Mobile sells the latest flagship devices from Apple, Samsung, and more. You may even be able to score a sweet discount.

Want to see the best prices on new phones?
Megaphone

We round up all the best deals on the market each month and put them all in one place. Check out our phone deals page for the latest promotions, discounts, and BOGO deals (including those from Boost).

Popular Boost Mobile phones

This chart from WhistleOut shows some of Boost Mobile’s most popular phone models right now and any deals that the company is offering. You can click on any of them to see the details (and to see more phone deals from Boost Mobile).

Boost Mobile customer service

Boost Mobile gives you a bunch of different ways to reach customer service reps. We recommend chat or social media.
boost mobile twitter

Just like cable providers, cell phone companies don’t have the best reputations for good customer service. But our test interactions with Boost Mobile’s customer service reps went pretty well.

You can call in, live chat someone from Boost’s website, or use social media like Twitter. We say skip calling in if you can—it’s a lot of automated menus and wait times. But Boost Mobile’s social media response to us was fast and helpful. Twitter for the win.

Recap—Is Boost Mobile any good?

Alright, folks, that’s it for our in-depth Boost Mobile review. We’ll just leave this recap here to help you make a final decision about the carrier.

  • Cell phone plans: Boost offers plenty of talk, text, and data plans for all kinds of users. We like the company’s two unlimited data plans and free hotspot data allowance. The high prices, not so much.
  • Family cell phone plans: Boost’s family plans just aren’t very impressive. You can save a few bucks by adding additional lives, but you’ll find better savings with other MVNOs.
  • Coverage and data performance: Boost is an MVNO that uses T-Mobile’s network, which means amazing data speeds and a great 5G network, but limited coverage in rural areas.
  • Cell phones and devices: iPhones, Galaxies, and plenty of other awesome phones await you. Boost even offers some sweet discounts for new customers.

Methodology

For this Boost Mobile review we looked at a number of different sources, including customer reviews, the company’s website, third-party performance and coverage data, and our own proprietary data from over 100,000 mobile customers.

Ultimately, we evaluated Boost Mobile based on several key factors:

  • Price
  • Data speeds
  • Perks (like hotspot allowance and HD streaming)
  • Network coverage
  • Customer service

FAQ

Any lingering questions about Boost Mobile? Look for the answers in our FAQ section here.

Q: What network does Boost Mobile use?

Boost Mobile uses T-Mobile’s network to bring service to its customers. That means fast data speeds, great 5G performance, and decent coverage in metropolitan and suburban areas. Sadly, there are some coverage gaps in the rural West.

Q: Is Boost Mobile GSM or CDMA?

Boost Mobile uses T-Mobile’s network (which incorporated Sprint’s network in a merger), which means that it operates using GSM standards. However, some customers who joined Boost when it used Sprint’s network may still get service with CDMA phones.

Q: What carriers are compatible with Boost Mobile

Because Boost Mobile uses T-Mobile’s network, phones from other GSM networks (like AT&T) should be fully compatible. But, most new phones (that are unlocked), should work on with Boost Mobile no matter where they were originally purchased.

To learn more about CDMA and GSM phones (and how to see which one yours is), read our article on the subject.

Q: What is the customer service number for boost mobile?

To reach Boost Mobile’s customer service department call: 1-833-502-6678

Easton Smith
Written by
Easton Smith
Easton has worked as a freelance writer and researcher for several years, reviewing health, lifestyle, and technology products. He has probably read more Terms of Use contracts than any human alive. When he’s not sitting in front of a computer, Easton spends his time camping, climbing, and volunteering with humanitarian aid organizations.

Related Articles

A teenage boy listens to music while doing homework on his laptop
Xfinity vs. CenturyLink Internet Review 2022
We compared Comcast Xfinity and CenturyLink's prices, download speeds, channels and more to choose a...
Reviews.org Phone Addiction Report
2022 Cell Phone Usage Statistics: How Obsessed Are We?
We sent out a survey asking some cutting questions about how people use their smartphones—and...
young man relaxing and working on laptop
Optimum Internet Review 2022
Optimum isn't available everywhere, but if you can get it, we recommend it. Read our...
A man and a woman sitting next to each other at a table looking at their smartphones.
AT&T Wireless vs. T-Mobile Review 2022
We put AT&T and T-Mobile up against each other to help you make an informed...
  • Kayla Williams

    Boost Mobile is the worst provider ever!!! Boost Mobile is the worst cell phone provider period! Even Metro PCS is better which is exactly why I’m switching back to them! I continue to NOT receive calls all day everyday, the services have been faulty from the first day I ever activated a phone with them! Do NOT use Boost! I have a ton of text and email proof of family, friends and clients that have tried to call me several times and the phone never rings on my end!!! I’ve done nothing but waste money with this company and lose money and not be able to receive calls!! The internet on your device nor your hotspot works when your on a call, my my outgoing calls constantly disconnect with the message “signal faded call lost” like I’m in a rural area and I’m not I’m in the very busy and congested city of Phoenix lol so why they’re services are so drastically faulty is beyond me but I’m done. The company will not do anything for you! After a month of complaining, literally from day one of me activating a brand new phone with them this is how they are, ignorant, very incompetent and are only here to take your money while providing deplorable service all around, phone service and customer service!! This company is a joke you will regret it if you use them!! And you’ll never receive calls!!

  • Brandon Scott

    WORST EVER!

  • Richard Norris

    Run away from boost mobile. What they dont tell you us they wont unlock your phone so if you try to take your phone somewhere else then you cant. I call customer service and got nothing but rudeness so i took all the boost phones and started a big bon fire with them and went to a real company ATT

  • Tony Curless

    Definitely would strongly suggest a different phone service. I called to get the covid. Which I had paid that month they told me to that i qualified and that he would put it in the notes so that when i called back to have them give me monthly services free on the 6th (today) that I wouldnt have no problems. Well i called back and what do you know not only problems but I’m not getting what i was already promised. What a joke. Definitely switching service

  • Bob Pineo

    Wow, I have been in business for over 30 years, I have a cell phone for the majority of that time, and I have had a lot of different types of phones, and different types of carriers,….but Boost Mobile now has the distinction of being the absolute worst in regards to how I have been treated. My Phone 11 stopped taking phone calls 3 weeks ago. I have been on their technical support team 8 times now, and every time, they ask the exact same questions, the go through the exact same script of solutions that do not work, and they have no record of the conversations I have previously had. I get re-routed to Apple when they can’t think of anything else to do, either that or they just send you back to the original opening message.
    This service is cheap, that is great, but based on what has been going on with me this phone, and the run around that I am getting from Boost Mobile…you get (or don’t get in this case) what you pay for. The Absolute worst case of service abuse I have had the displeasure of being a part of in 30 years of doing business.
    BUYER BEWARE!

  • Chris Koseluk

    Boost Mobile is the worse carrier I have every encountered. Lousy network coverage. Terrible customer service. Service representatives that lied to me. Deceptive business practices. And I didn’t even have a choice. Boost bought the carrier I was using and right from the start, I could tell it was a problem. t cannot urge strongly enough to avoid Boost Mobile.

  • Weird Mike

    Boost is completely garbage. I’ve been with them for 4 years and they’ve continued to drop their data more and more and still charge the same amount of money and don’t email or text any of the changes.

    As of now I’m switching over to Visible from Verizon for $40 a month with zero data cap and they only have ever throttled speeds during high use but still give you 5mbps unlike Boost who drops your data speeds to 2g 0.09mbps and still expect you to pay $60 a month.

  • Stephanie Fugitt

    I had Boost for about 5 yrs. On a famy plan with 4 lines. Their customer service is the worst I have ever had to deal with! They dont care about the customer at all! Their coverage area has dropped terribly! I would not recommend Boost to anyone!

  • Mark Childss

    I wanna know MY PLAN