Buckeye Broadband Internet Review 2020

Buckeye offers decent speeds and cheap promotional prices. Just watch out for those nasty price hikes.
Recommended Plans
Our Rating
Our Rating
PlanPriceDownload speedData capDetails
Starter$19.9925 Mbps10 GBView Plan
Essential Internet$39.99100 Mbps250 GBView Plan
Ultimate Internet$59.99200 Mbps250 GBView Plan
PriceDownload speedData capDetails
$19.9925 Mbps10 GBView Plan
$39.99100 Mbps250 GBView Plan
$59.99200 Mbps250 GBView Plan

If you live in the Buckeye State (or parts of Southern Michigan), then you’ve probably heard of Buckeye Broadband.

This local company has taken a big bite out of the internet market usually dominated by nationwide corporations. It’s managed to entice customers with contract-free plans, sweet promotional prices, and decent speeds.

But in this case, David doesn’t necessarily beat Goliath. Buckeye’s price increases, poor customer service, and slow upload speeds mean it won’t be the ideal service for everyone.

Buckeye internet plans and prices
PlanPriceDownload speedDetails
Starter$19.99*25 MbpsView Plan
Essential Internet$39.99*100 MbpsView Plan
Ultimate Internet$59.99*200 MbpsView Plan
Data effective 11/19/18. Offers and availability vary by location and are subject to change.
* for 6 months. Regular rates apply after promotional period expires. Taxes; charges for additional services or equipment; other fees; and any applicable data overage charges are applicable
Buckeye prepaid internet plans and prices
PlanPriceDownload speedsDetails
Nymble Prepaid Internet$59.99 to start + $30–90/mo.200 MbpsView Plan

Pros

  • Low promotional pricing
  • No-contract options

Cons

  • Huge price hikes
  • Poor customer service

Find out if Buckeye is available in your area.

Buckeye Broadband internet prices and plans

Buckeye’s promotional prices are awesome, until they go away.

Buckeye internet plans and prices

Buckeye offers speeds as low as 10 Mbps (fast enough to check your email) and as high as 200 Mbps (fast enough to stream Stranger Things on every device in the house). If you want something in between, there’s a 100 Mbps plan too.

While these three plans will be the right speeds for some families, Buckeye lacks the plan diversity of other cable internet companies.

Buckeye internet plans and prices
PlanPriceDownload speedConnection typeDetails
Starter$19.99*25 MbpsCableView Plan
Essential Internet$39.99*100 MbpsCableView Plan
Ultimate Internet$59.99*200 MbpsCableView Plan
Data effective 11/19/18. Offers and availability vary by location and are subject to change.
* for 6 months. Regular rates apply after promotional period expires. Taxes; charges for additional services or equipment; other fees; and any applicable data overage charges are applicable
Buckeye prepaid internet plans and prices
PlanPriceDownload speedsConnection typeDetails
Nymble Prepaid Internet$59.99 to start + $30–90/mo. after*200 MbpsCableView Plan

Data effective 11/01/19. Offers and availability vary by location and are subject to change.

*For the first six months. After six months price will increase to standard rate.

Buckeye does advertise a gigabit speed (1,000 Mbps) option, but it’s not among the standard plan choices. If you want this super-speed plan, you’ll need to request an individual quote from the company.

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How many Mbps do you need?
If you’re not sure how much speed you actually need to support your Netflix habit (or your small business), check out this handy guide.

Price changes

If you’ve ever shopped on eBay, then you know that the first price you see is almost never the price you end up paying. (After all, shipping fees can make that Led Zeppelin vinyl cost $25 instead of $10.) You should be similarly wary of Buckeye’s advertised prices.

In fact, Buckeye’s price increases are some of the worst we’ve seen.

The company’s cheap Starter Internet plan will increase more than threefold after just six months of service—yikes! Meanwhile, Buckeye Broadband’s Essential Internet plan will more than double, and its Ultimate Internet plan will jump well above the $100 mark.

Buckeye Broadband internet promotional vs. standard pricing
PlanPromotional priceStandard price
Starter Internet$9.99/mo.$31.99/mo.
Essential Internet$39.99/mo.$99.99/mo.
Ultimate Internet$59.99/mo.$119.99/mo.

If you’re nice (or just threaten to cancel your service), you might be able to negotiate a continuation of the promotional pricing with a customer service agent, but don’t count on it.

How Nymble Prepaid Internet works

Given Buckeye’s wild price increases and lack of plan options, some people may opt for the company’s Nymble Prepaid Internet service.

Nymble is a simple plan with no contracts or credit checks (and no price jumps after six months!). You just have to buy the Starter Package, which includes a modem and 100 GB of data (that’s good for 30 days).

Once your Nymble internet is set up, you’ll have to buy more data each month, but you can purchase data more often if you run out before the end of the month. There are three data packages available: 250 GB, 500 GB, and Unlimited.

Buckeye Broadband Nymble Prepaid pricing
Amount250 GB500 GBUnlimited
Price$30.00$60.00$90.00

Data effective 11/01/19. Offers and availability vary by location and are subject to change.

The download speeds for all Nymble packages is a whopping 200 Mbps. Strangely, this means that buying unlimited data with Nymble is actually cheaper than paying the “standard” price for the Ultimate Internet plan, even though they offer the same speed.

How Buckeye’s prices compare to other providers

Buckeye may be a big deal out there on the southern tip of Lake Erie, but it’s not the only fish in the pond. Companies like CenturyLink, AT&T, and Frontier all have a presence in the area. Here’s a look at how these companies compare to Buckeye.

ISP price comparison
ProviderMonthly priceDownload speedsLearn more
CenturyLink Internet$49$6515940 MbpsView Plans
AT&T Internet$35$5075100 MbpsView Plans
Frontier Vantage Internet$29.99$200^251000 MbpsView Plans
Data effective 11/19/18. Offers and availability vary by location and are subject to change.
New customers only. Rate requires paperless billing and excludes taxes. Additional fees apply.
For the first 12 months with a 1-year agreement.
^ Actual speeds may vary. Installation, equipment fees, taxes & other fees apply. Services subject to availability and all applicable terms and conditions.

While at first glance these prices may seem higher than Buckeye’s promotional prices, most of these companies won’t hit you with such high price increases (and if they do, they usually kick in after a year instead of six months).

Buckeye Broadband internet speed

This cable internet is fast enough for most folks, but its slow upload speeds might mean game over for some.

Buckeye has a decent range of speeds—from 10 to 200 Mbps—and apparently the company is breaking into gig speeds. But it still can’t compete with the fastest internet service providers (ISPs) out there.

Buckeye Broadband download speeds and upload speeds
PlanDownload speedsUpload speeds
Starter Internet10 Mbps1 Mbps
Essential Internet100 Mbps5 Mbps
Ultimate Internet200 Mbps5 Mbps
Nymble Prepaid Internet200 Mbps5 Mbps

Data effective 11/01/19. Offers and availability vary by location and are subject to change.

Buckeye’s upload speeds come up short in the high-speed internet race. Because the company operates a cable network, it will never get close to the upload speeds of fiber networks.

Poor upload speeds can make video conferencing, uploading big files, and online gaming difficult. So if you’re trying to keep up your rank in an MMO, you might want to look at these ISPs instead.

Data caps

If you’re only using your internet to read up on obscure Wikipedia topics (like the history the Achaemenid Empire), then you probably won’t have to worry about data caps.

For the rest of us—those who stream music, binge Netflix, and waste the occasional evening on Facebook—data caps can be a deal breaker. Here’s a look at Buckeye’s data caps for different plans.

Buckeye Internet data caps
PlanDownload speedsData cap
Starter Internet10 Mbps10 GB
Essential Internet100 MbpsUnlimited
Ultimate Internet200 MbpsUnlimited

Data effective 11/01/19. Offers and availability vary by location and are subject to change.

If you want to add unlimited data to the Starter Internet plan, you can do it for $30 a month (but you might want to just upgrade to the Essential Internet plan).

Buckeye Broadband contracts, equipment, and fees

A contract is optional. But the fees are unavoidable.

Buckeye’s internet plans (besides the Nymble prepaid one) have a promotional rate that’s locked in for six months. After that, your contract will go month-to-month (and you’ll see those huge rate increases we discussed above).

Equipment

You’ll need a cable modem to connect to Buckeye’s internet service. The company will charge you an industry-standard $10 a month to rent one, and it’s equipped with a built-in Wi-Fi router.

If you already own a Buckeye approved modem, but you’re looking for a Wi-Fi router to add to the mix, we suggest these models.

Service fees

Yep, you know it. Buckeye’s got fees: activation fees, termination fees, ATM withdrawal fees—erm, maybe not that last one. Here’s a look at what it all will cost you.

  • Activation fee: $10 just to get things started
  • Late fee: $19 for late payments
  • Early termination fee: $25 for every month remaining on your contract

Buckeye Broadband customer service

Buckeye may be small, but it lacks that friendly, small business vibe.

Looking at the user reviews on Yelp1 and the Better Business Bureau,2 it seems like Buckeye’s customer service has some real room for improvement. Many online complaints reference service outages, price-gouging, and difficulty getting a customer service agent on the line.

It’s worth noting that almost every telecommunications company has a ton of negative online reviews, but there are some, like Verizon and AT&T, that tend to score high on the American Customer Satisfaction Index.3

Our picks: The best Buckeye internet plans

Essential Internet

Who it’s best for: Big families and young professionals.

Why we picked it: 100 Mbps is enough speed for the kids to stream SpongeBob while the parents watch the new episode of Westworld. Plus you’ll get an unlimited data cap, so everyone can connect to the Wi-Fi without worrying about overage charges.

Buckeye Essential internet
PlanPriceDownload speedDetails
Essential Internet$39.99*100 MbpsView Plan
Data effective 11/19/18. Offers and availability vary by location and are subject to change.
* for 6 months. Regular rates apply after promotional period expires. Taxes; charges for additional services or equipment; other fees; and any applicable data overage charges are applicable

Nymble Prepaid

Who it’s best for: Students and low-use families.

Why we picked it: This prepaid plan offers awesome download speeds plus the flexibility of a no-contract connection. It’s great for those who move around a lot or those who only use a few GB of data a month for basic browsing.

Buckeye Nymble Prepaid internet
PlanPriceDownload speedDetails
Nymble Prepaid Internet$59.99 to start + $30–90/mo.200 MbpsView Plan

Data effective 11/01/19. Offers and availability vary by location and are subject to change.

Recap: Is Buckeye Broadband good?

Buckeye Broadband is clearly trying hard to bring high-speed internet to its tiny slice of the country. While the company has service plans that might be perfect for some families, its huge price hikes and poor customer service will drive many people away.

  • Prices and plans: Buckeye has low promotional prices on most of its plans. But these prices often double—or even triple—after six months.
  • Speed: Buckeye’s cable network can deliver speeds from 10 to 200 Mbps. If only its upload speeds could get above 10 Mbps.
  • Contracts, equipment, and fees: Make sure to read the fine print on your Buckeye contract (or go with prepaid). There could be equipment rental and activation fees.
  • Customer service: Buckeye could use a little bit more of that famous Midwestern charm.

Have you signed up for Buckeye? Let us (and our other readers) know what you think in the comments section below!

Compare the internet options near you.

Sources

  1. Yelp, “Buckeye Broadband
  2. Better Business Bureau, “Buckeye Broadband
  3. ACSI, “ACSI Telecommunications Report 2018–2019