I do a lot of online shopping, so I know how terrible it feels to worry about a package being stolen from your porch. I’ve even skipped events to wait for a delivery because the risk of theft in my neighborhood was too high. A video doorbell like the Ring Pro might not stop a thief from taking your package, but it will give you a clear look at them—and maybe a little peace of mind. Ring gained recognition for its 720p video doorbell, but has since released a new version with 1080p video and a number of other useful features. We’ve gotten the scoop on this new doorbell so you can determine whether or not it’s something you want to add to your home.
Ring Pro Features
The first iteration of the Ring included features like motion detection, night vision, and live video, but the Ring Pro takes these features and polishes them.
The Ring Pro improves on the older model with higher-resolution video and custom motion-detector “zones,” which can take any shape you want. The 720p would trigger an alert anytime someone crossed its field of view, but with the Ring Pro, you can set up a zone that covers only your driveway and porch so you won’t receive a notification unless someone is actually approaching your home. The Ring Pro also improves on the previous model with a series of infrared LEDs that provide clearer night vision than the Ring 720p provided.
The Ring Pro begins to record video whenever something passes within its field of vision or one of your preset zones, and it stops recording when the motion ceases. The Ring will save all your recordings to the cloud for up to six months for a fee of $3 per month or $30 per year. If you want to try out the recording without committing, Ring offers a 30-day free trial. You can then share the footage with friends and family, or turn it over to law enforcement if the need arises. Because the video is uploaded to the Cloud, it doesn’t matter if the Ring itself is stolen—you’ll still have access to the recording.
A new feature that the Ring Pro has that the previous model lacked is live video streaming. Rather than showing only a live stream when the doorbell is rung, the Pro now lets you check out what’s happening in front of your home at any time.You can check the live stream from your smartphone, tablet, or PC.
The Ring Pro integrates with WeMo, LockState, Kevo, Wink, Kisi, and Lockitron. It has also partnered with ADT Pulse to integrate with its security system. This integration means you can program the system to automatically turn on the lights when the Ring Pro detects motion, or you can use Kevo to unlock the door when your motion detector alerts you to a guest. With ADT Pulse integration, you can arm and disarm your security system directly from the Ring app, eliminating the need to switch between multiple apps on your phone.
The Ring Pro has a smaller profile than the previous model and looks a lot more like what you expect a doorbell to look like. There are also four different face plates to choose from, allowing you to blend the Ring Pro into the look of your home.
The biggest change from the 720p’s design is that the Ring Pro must be hardwired into your home. While the previous model could run on battery power, the Ring Pro uses too much juice and needs a 16–24 VAC transformer—the same kind that would be found in traditional doorbell chimes. If your home doesn’t have a doorbell, then you will need to install the necessary hardware (transformer, wiring, etc.) for the Ring Pro to function. You will also need to ensure the transform is VAC—most intercoms and DC transformers are not supported. If you run into difficulty with the installation, a step-by-step guide can be found here in PDF form.
The Ring Pro retails for $249, only $50 more than the previous model. It’s a slight price increase, but it seems minor when you consider the added functionality.
Ring Pro 1080p pricing & tech specs
- Price: $249
- 1080p resolution
- 160-degree field of view
- Size: 4.5 in x 1.85 in x 0.8 in
- Bank-grade encryption
- Two-way audio
- The Ring Pro’s 1080p resolution means clearer video so you can easily identify who’s at your door.
- The Pro has more LEDs than the 720p, so the video is just as clear at night as during the day.
- You can view what’s happening at any time with the live stream.
- Mobile alerts let you speak directly to anyone who rings the doorbell.
- There is almost no delay when using the two-way audio, and the sound is crisp and clear.
- The $249 price point is a bit steep.
- The Ring Pro no longer has an option for battery power, but instead must be connected to an external power source.
- The motion-detection sensitivity can’t be changed, so even small animals will set off the Ring Pro.
What makes Ring Pro unique
The Ring Pro sets itself apart from other doorbells with custom motion zones. While some smart doorbells can activate via motion detection, none allow you to set predefined areas. Without the motion detection zones, you might receive notifications any time a car passes in front of your home. After a time, you’d begin to ignore the alerts.
With zones, you receive a notification only when something or someone steps into the zone. This not only reduces the overall number of notifications you receive, but also means that when you do receive an alert, it’s worth checking.
Another feature that sets the Ring Pro apart from the pack is the dual-band Wi-Fi. The Ring Pro supports both 5 GHz Wi-Fi and 2.4 GHz Wi-Fi. Without using too much technical jargon, this means you can keep your Ring (and other home automation devices) on one Wi-Fi band and your internet browsing on another. In other words, the use of these devices won’t interfere with your Netflix binge.
More tech-aware burglars might try to steal the Ring Pro during a break-in. The company took this into consideration and offers Purchase Protection that will replace your Ring if it “is stolen at any time after your purchase.” You can find the full text of the warranty here. Be aware that the replacement request must be filed within 15 days of the burglary and you’ll need to include your original sales receipt, a copy of the police report, and any other requested documents.
While these are the main features that make the Ring Pro unique, they are certainly not all. The Ring Pro has a range of features that make it one of the most useful and popular doorbells on the market.
Ring Pro 1080p customer reviews
See what other people have to say about the Ring Pro.The majority of reviews are positive; for example, the Amazon reviews are 72% five-star ratings, with only 8% of reviews being two-star or lower. The main complaints centered around the technological side of the Ring Pro: customers reported failure of the device to detect their Wi-Fi network and difficulty with the video recording function.
“The installation can be challenging based upon your current doorbell location and the material of your outside wall. The wire connectors that need to be used to extend the length of the door bell wires to attach to the RING unit are bulky and need to be tucked in the wall. My wall was brick and I had to carefully chisel a larger hole, being sure not to exceed dimensions of RING unit to cover hole. The LIVE VIEW video does not work flawlessly for me but the measure of security that I’ve gained makes me still a satisfied customer. The motion alert notification and video recording feature is especially good, you know if someone even approaches your door and if they delay ringing your bell you already know they are there. So if someone is trying to hide from view, maybe a second suspect, you see them both on video first and call 911 and not answer the door.” — Amazon Customer, August 31, 2016 (Amazon)
“I was a cctv installer for many years. After I found out about Ring, I had to try it. I was skeptical but figured I would try it out. After I installed the Ring Pro doorbell, (and the installation was easy as pie, Drill bit included!) I was amazed. Amazing picture quality! Next day I ordered the stick up cam and solar panel! Another amazing product, simple install and painless set up. I will be adding more stick up cams soon! Cloud storage for $3 a month. Well worth it. Try it you wont be disappointed. I just wish the stick up cam supported 5g like the Ring Pro. Come out with a firmware update Ring!” — sandge77, January 6, 2017 (Amazon)
“I’m disappointed with the overall quality. The installation was pretty easy, but it did require tools not included in the kit (flat-head screwdriver and wire-cutters). Plastic-looking with a overly prominent ‘ring’ brand name.
The video quality is only ok. The audio is bad. There is lots of shrill overtones on the received audio, and when you are outside, you can barely hear any sound coming from the doorbell.
The biggest disappoint is the nagging to subscribe to their ‘cloud service.’ They don’t tell you your $250 doorbell comes with a subscription fee to do its job.” — Scott, December 31, 2016 (Amazon)
“Was very excited to receive this product, but unfortunately it did not perform as expected. It was very easy to install. If your placing towards an inside corner then part of the video image will be of the wall, can probably be fixed using the angle kit. The video itself was ok, but not great. My video however never displayed in color, and I was not able to figure out why.
My biggest complaint is how hot this thing ran. I don’t mean it was warm to the touch. After 24 hours my door frame under the device was WARM to the touch, the doorbell itself was HOT! I took it down immediately which was easy to, and repackaged for return.” — Tlynns23, January 23, 2017 (Amazon)
Should you invest in the Ring Pro?
You’ve likely experienced the frustration of missing a package delivery because you weren’t there to sign for it. The Ring Pro mitigates this issue by letting you talk directly to the delivery person and give them instructions on where to place the package. That said, the price is a bit high, especially with the additional subscription requirement for Cloud storage.
The Ring Pro is an impressive piece of technology. High-resolution video, custom motion zones, and clear audio not only signal improvements over the previous model but also progress in the market overall. Combined with Ring’s purchase protection warranty, dual-band Wi-Fi, and more aesthetic qualities, the doorbell stands apart from the competition—not only in appearance, but in reputation. The smart doorbell market is still relatively limited, and Ring is one of the big names in the industry. Take the time to evaluate the benefits of the Ring Pro and determine whether or not it would be a useful addition to your home.
Do you have a video doorbell camera? What are your favorite features?