Brinks vs. Vivint Review

Vivint is our fave, but Brinks is the quicker, easier option.
Best for Monitoring

Brinks

Best Professionally Installed

Vivint

It’s one thing to be stuck between two similar security options, but what about two services with almost nothing in common, like Brinks vs. Vivint?

We’ll walk through each service’s pros and cons as we explore prices, equipment, automation, installation, and customer experience.

Brinks vs. Vivint comparison
CompanyBrinksVivint
Monitoring price range$29.00–$39.00/mo.$29.99–$44.99/mo.
Installation typeDIYProfessional
Contract36 mos.0–60 mos.
Smart home integrationsAmazon Alexa, Google AssistantZ-Wave, Amazon Alexa, Google Assistant
Starter kit price$199.00$599.00
Mobile app controlYesYes
Learn moreView PlansView Plans

Data effective 06/22/2020. Offers subject to change.

Brinks vs. Vivint pricing, contracts, and fees

Brinks is hands down the more affordable option.

Although professional monitoring starts at the same price for both services, Brinks offers video at a lower price, and its equipment is much cheaper than Vivint’s. It doesn’t have Vivint’s no-contract option, though.

Brinks vs. Vivint comparison
CompanyBrinksVivint
Monitoring price range$29.00–$39.00/mo.$29.99–$44.99/mo.
Contract36 mos.0–60 mos.
Learn moreView PlansView Plans

Data effective 06/22/2020. Offers subject to change.

Brinks pricing

If you want to buy Brinks, your equipment package starts at $199. That’s almost the lowest price you can get in the industry.

Monitoring starts at $29. You can add video to your package by paying $10 more a month for a grand total of $39.

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Brinks contract
With Brinks, you have to commit to a 36-month contract. Three years can be a long time for some people, so you might want to think twice about your plans before committing to Brinks.

Vivint pricing

Vivint equipment packages are more in the range of $599. Yes, you read that right—it’s $400 more than Brinks equipment. That’s a lot to pay for security. Sure, Vivint’s proprietary gadgets are some of the latest and greatest in securing your home, but $600 is wildly more than almost any other security company is asking.

The good news? You don’t have to pay the $599 in one go. You can choose a financing plan that lets you pay off your equipment gradually.

The bad news? You have to pay it all at once if you want Vivint’s no-contract option. Vivint keeps you in a contract of up to five years while you owe them equipment money.

And while Vivint’s monitoring price starts at $29.99 (just a dollar less than Brinks’s), it shoots up to $44.99 if you want video.

You’ll also pay an installation fee with Vivint.

Brinks vs. Vivint equipment

Unlike Brinks, Vivint makes its own equipment.

Brinks’s equipment comes from tried-and-true security device manufacturers, while Vivint’s equipment is largely brand-made. Vivint also has more (for lack of a better word) stuff.

Brinks equipment

Brinks package

Brinks has two equipment options. You can go with the generic option: devices from brands like Alarm.com and SkyBell. Or you can do the fancier option aka a security suite from Google Nest Secure.

You can get the following with a Brinks system:

  • Indoor cameras
  • Outdoor cameras
  • Video doorbell cameras
  • Smoke detectors
  • Carbon monoxide detectors
  • Water sensors
  • Garage door sensors
  • Freeze sensors

Definitely nothing to sneer at, but it pales in comparison to Vivint’s spread.

Vivint equipment

Vivint package

Vivint makes a lot of its own equipment and even assigns specific names to some of its products. You might have heard of Vivint’s Smart Hub control panel (formerly Sky Control) or Ping indoor camera.

Vivint’s all about the whole-home experience. Vivint customers can install any of the following:

  • Environmental sensor
  • Motion detector
  • Indoor camera
  • Outdoor camera
  • Doorbell camera
  • Smart thermostat
  • Smart plug
  • Smart light
  • Smart lock
  • Garage door opener
  • Solar panel (if you choose to try Vivint’s solar services)

Basically, the sky’s the limit. You can even get a car protection device called Car Guard.

Brinks vs. Vivint home automation

Vivint products are more smart home-compatible than Brinks’s systems.

Both Brinks and Vivint have well-rated apps for easy remote access and mobile control. While both are compatible with prominent smart speakers, Vivint’s Z-Wave connectivity makes it easier to pair with more devices.

Brinks vs. Vivint home automation
CompanyBrinksVivint
Smart home integrationsAmazon Alexa, Google AssistantZ-Wave, Amazon Alexa, Google Assistant
Learn moreView PlansView Plans

Brinks home automation

Brinks equipment is primarily compatible with Alexa and Google Assistant.

Some one-off products work with Brinks, like the Nest thermostat. But overall, it might be hard to connect Brinks with some smart home products since the brand’s not compatible with either Z-Wave or Zigbee protocols.

Vivint home automation

Vivint’s compatible with both the two big smart speakers and Z-Wave. That makes it more likely to mesh with your favorite smart home products.

Brinks vs. Vivint installation

These companies take opposite approaches to home security installation.

You can install Brinks on your own, but with Vivint, you need to schedule one of the brand’s professionals to come to your home.

Brinks vs. Vivint installation
CompanyBrinksVivint
Installation typeDIYProfessional
Learn moreView PlansView Plans

Brinks vs. Vivint customer experience

Brinks has some branding issues, while Vivint’s customer service is questionable at times.

Both Brinks and Vivint are highly rated by their customers, but they also have some prominent customer service issues. Vivint historically has more (and more serious) service complaints.

Brinks customer experience

Brinks started as an armored wagon business way back in the 1800s.¹ It expanded into home security in the late 1900s and went through several iterations of its services. Most recently, Brinks took over MONI/LiveWatch’s security and monitoring options.

According to multiple customer reviews we saw, these branding changes have caused some confusion and contract issues with customers.

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Brinks monitoring
Brinks is also a monitoring service that contracts with other home security companies.

Vivint customer experience

In the past, Vivint came under fire for deceptive contractors/salespeople. As the company has matured and expanded, there are fewer of these complaints, but they still pop up from time to time.

Recap: Which system is better?

Vivint is a better system, but Brinks is a better deal.

Comparing these two systems is difficult because they take such different approaches to home security.

Vivint is currently our top-recommended security system. It’s comprehensive and high-tech. But if you just want a good system without all the fuss, Brinks is cheap and easier to install.

Here are some additional resources if you’d like to do more research before making a final decision:

Sources

  1. Brinks, “A Humble Beginning