Comcast Xfinity Discounts: A Loyal Customer Explains How To Get Cheaper Internet

To stay on top of the latest deals, take a look at our Best Internet Deals guide to see what you can find. Here’s a quick rundown of what Xfinity has to offer.

Get Xfinity Internet with double the speed for two years: Xfinity's Connect More plan delivers 300Mbps speeds for just $30 per month. Act fast because this deal expires June 27.

Get Peacock Premium free for two years: A 24-mo. subscription to NBC’s streaming platform comes with a Gigabit or Gigabit Plus plan. That’s two years of The Office, Parks and Recreation, and Brooklyn Nine-Nine for no extra cost!

Get a deal on an internet and mobile bundle: Xfinity offers lots of promotions to internet customers who sign up for a cellular line through its mobile brand, Xfinity Mobile. Deals include free cell phones, savings on an iPhone, and a free Unlimited Intro line for one year.

Get deal if you’re a student or veteran: Xfinity lets you mix and match its internet, TV, and mobile services for savings up to $40 on your overall monthly bill. Xfinity also offers discounts for students, veterans, and those currently serving in the military.

Typically, internet service providers offer the best deals to new customers. Xfinity included. That’s great if you’re looking to change providers or have recently or are about to move. Lock in that deal, baby!

Xfinity pretty much always has a new customer special running. For example, right now you can get Xfinity internet set up for $19.99 to $120 a month, depending on your choice of speed. Those prices are for between 150–2,000Mbps of download speed.

Still, you can save bucks even if you’re a longtime customer. Holmes, who shares his home internet with his wife, only pays $39.99 a month for a package that gives him an impressive 800Mbps download speeds. “I work in IT, I have my own cable modem and my own Wi-Fi router, so really all I need is their cable to hook me up and off I go,” he says in our Xfinity internet review.

Keep reading to learn Holmes’ cost-saving secrets.

If you’re already an Xfinity customer, you have to work a little harder to score a discount. But it’s not impossible! Here are some tried-and-true ways to make a deal.

To start, compare your current plan and bill to promotions you see in the wild (including those that are supposedly for new customers only). Search your zip code below to see what other internet plans are available in your area and compare pricing.

Once you’ve seen what’s out there in terms of other Wi-Fi options, make notes if there’s a better deal out to be had than what you currently have. If so, well, it’s time to enter battle.

Holmes’ most successful cost-saving strategy? Become a new customer, over and over again.

A couple years ago, Holmes stopped into an Xfinity brick-and-mortar store and canceled his service before going on vacation with his wife. “Oftentimes when you try to cancel your service [over the phone], Comcast is really combative about it,” he says. “They don't want to cancel it. Stores seem to be less combative.”

Once he and his wife were back in town, they opened a new account, this time under her name. They used a different credit card as the payment method to be safe. Switching accounts ensured they got the new customer deal, locking in promotional rates for two years. This approach has saved Holmes about $40 a month—nearly $1,000 total.

Soon the deal will expire, and when it does, he’ll be switching the account back to his name to get a fresh new customer deal on his service.

If you can’t convince a roommate or family member to do an account swap, you can always try calling Xfinity’s customer service line and asking about whatever promotional deals you see online. You can also ask more generally about any promotions available and then request what fits best. Make sure to ask about any term or fee changes if you switch plans.

“If you go in incognito mode or use a separate browser, and then you just go in there and put in your address and say, ‘Oh, I'm a new customer. I'm moving,’ then you can see what the deals are,” Holmes says. That way, you know what to ask for—and you may be able to get something better than whatever offer they’re promoting over the phone.

If you end up talking to a particularly bullish customer rep, consider going to a brick-and-mortar Xfinity store to see what they can offer.

“As you well know, Comcast is a very painful company to cancel your stuff with. But what I found out is the people in the stores really don’t care,” Holmes adds. “They’re not the [customer] retention people that you hear so much about.”

If there’s one thing Xfinity doesn’t want, it’s to lose a customer. The ISP may act like it doesn’t care and that there is absolutely positively no way under any circumstance you can get a deal.  But trust me: Xfinity wants you to stay, and it will sweeten the offer to keep your business. The process just takes some negotiating—and perhaps following through with your threat of canceling.

It’s not going to be pretty. Sometimes it can be downright ugly. But it’s a worthy endeavor if it means big time savings that add up by the end of the year. It won’t buy you the moon, but it could book you a trip to somewhere much closer.

Xfinity gets solid ratings for internet service (as our Xfinity internet review shows) but you may be able to get faster speeds for the same rate or even less money from a fiber internet provider. 5G home internet is also a great option for affordable internet, although the speeds are a bit slower than cable.