Mediacom Internet Review 2022

Mediacom offers low-priced internet plans, but the price hikes and potentially low data caps might catch you by surprise.

Recommended Plans
Mediacom
2.8 out of 5 stars
2.75
  • pro
    Fast download speeds
  • pro
    Low promotional prices
  • con
    Yearly price hikes for most plans
Plan
Price
Download speed
Data cap
Details
Internet 100$19.99/mo.*100 Mbps200 GB
Internet 200$39.99/mo.*200 Mbps1 TB
Internet 400$49.99/mo.*400 Mbps2 TB
Internet 1 GIG$59.99/mo.*1000 Mbps6 TB
Data effective 05/04/22. Offers and availability vary by location and are subject to change.
* For the first 12 months. Plus, activation, installation and monthly modem rental fees.
Catherine McNally
Editorial Lead, Internet & Gaming
Read More
March 11, 2022
6 min read

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Considering Mediacom internet? It offers low prices and some zippy speeds to homes in the South and Midwest.

But here’s the dirt: it also has a tiny data cap on its 60 Mbps plan, plus yearly price hikes and not-so-great customer service. So is Mediacom a good internet service provider (ISP)? Let's dig into the details and find out.

Mediacom internet overview
Plan
Price
Download speed
Data cap
Details
Internet 100$19.99/mo.*100 Mbps200 GB
Internet 200$39.99/mo.*200 Mbps1 TB
Internet 400$49.99/mo.*400 Mbps2 TB
Internet 1 GIG$59.99/mo.*1000 Mbps6 TB
Data effective 05/04/22. Offers and availability vary by location and are subject to change.
* For the first 12 months. Plus, activation, installation and monthly modem rental fees.
Pros
  • Fast download speeds
  • Low promotional prices
Cons
  • Yearly price hikes (up to 3 years) for most plans
  • Small data caps for the 60 Mbps plan

Check to see if Mediacom internet is available at your address

Mediacom prices and plans

Mediacom internet prices look shiny—but not all that glitters is gold.

When it comes to speed, Mediacom has a respectable spread of options.

There’s a 60 Mbps plan, perfect for couples who just want to binge The Great British Baking Show. In the middle of the pack is a 200 Mbps plan with enough power to keep the kids distracted on Netflix while dad goes wild on Call of Duty after a day of working from home.

There’s even a gig (1,000 Mbps) plan that offers more than enough bandwidth for you, your kiddos, and your gamer buddies to all hop online at the same time.

Mediacom internet promotional prices
Plan
Price
Download speed
Data cap
Details
Internet 100$19.99/mo.*100 Mbps200 GB
Internet 200$39.99/mo.*200 Mbps1 TB
Internet 400$49.99/mo.*400 Mbps2 TB
Internet 1 GIG$59.99/mo.*1000 Mbps6 TB
Data effective 05/04/22. Offers and availability vary by location and are subject to change.
* For the first 12 months. Plus, activation, installation and monthly modem rental fees.
What speeds do I need?
Info Box

Not sure what Mbps means or how many you need? Check out our internet speed guide to find out what speed should work for you.

But all those plans with tantalizingly low prices come with a caveat. After one year, Mediacom ups your monthly bill every year until you're paying the standard rate. 

To be fair, this is what pretty much every ISP does after you've been a customer for so long. Mediacom just happens to be more transparent about it.

Still, just because everyone's doing it doesn't mean Mediacom has to follow suit. And we sure do hope it decides to soften the blow with smaller price hikes—or better yet, do away with price hikes altogether.

Mediacom internet pricing after the first year

Data effective 3/11/2022. Offers and availability vary by location and are subject to change.

Plan
Year 1 price*
Year 2 price*
Year 3 price*
Standard rate

Internet 100

$39.99.99/mo.

$69.99/mo.

$79.99/mo.

$79.99/mo.

Internet 1Gig

$69.99/mo.

$99.99/mo.

$129.99/mo.

$129.99/mo.

The price hikes get a little confusing since they don't happen all at once. (Hey, we're not complaining about that so much . . .) Here's a quick example:

Let's say you grab the Internet 100 plan at a starter price of $39.99 a month. Everything's fine and dandy until a year later when Mediacom bumps up your monthly bill by $30. 

When your third year of Mediacom service rolls around, your bill goes up again. Now you're paying the standard rate of $79.99 a month, and what seemed like a sweet deal to begin with is now a pretty high price to pay for 500 Mbps of download speed.

Is Mediacom internet cheap?

Mediacom’s promotional prices are similar to what other cheap internet providers charge, including CenturyLink.

However, CenturyLink’s competitive edge is its unlimited data plans that come with whatever internet package you purchase. Another perk is its contract-free subscription process, which means you don’t have to pay an early termination fee (ETF) if you choose to switch providers at any point during your agreement.

If you’re looking to avoid monthly overage costs, or would like the option to try out a new internet service provider (ISP) without having to worry about financial penalties, CenturyLink might be a better choice than Mediacom.

Mediacom internet price comparison
Provider
Monthly price
Download speeds
Learn more
Mediacom Internet$19.99/mo.$99.991001000 Mbps
CenturyLink Internet$30$70100940 Mbps
Xfinity Internet$30$299.95^503000 Mbps
Data effective 02/17/22. Offers and availability vary by location and are subject to change.
For the first 12 months.
New customers only. Rate requires paperless billing and excludes taxes. Additional fees apply.
^ For the first 12 months. Some packages require a 1- or 2-year contract.

Where is Mediacom available?

Mediacom serves smaller towns, like Soldiers Grove, WI, and Wilmer, AL, in the Midwest and South. All in all, you can find Mediacom internet in more than 20 states.

A map of the US showing Mediacom internet availability

To double-check that you can get Mediacom internet at your address, just enter your info below.

Mediacom internet speed and data

Mediacom internet speeds held fast when we tested them.

But how do those speeds hold up when you're actually using the internet? Pretty well, it seems.

Mediacom download speeds and upload speeds
Provider
Download speeds
Upload speeds
Mediacom Internet1001000 Mbps550 Mbps

Mediacom offers a wide range of download speeds, from 60 Mbps all the way to 1,000 Mbps. That covers just about anyone's internet speed needs, from a solo, casual web surfer all the way to a home business hustler working alongside a house full of streamers.

Data caps

Unfortunately, Mediacom does have data caps ranging from 400 GB to a jaw-dropping 6 TB.

In the last few decades, the internet has gone from being a fun novelty to being an essential utility. So having a data cap on your internet can feel like there’s someone threatening to turn off your electricity if use it too often.

But we don't think many of us will go over that 6 TB data cap on Mediacom's 1Gig plan. (If you do, we're in awe.)

Mediacom data caps
Plan
Price
Download speed
Data cap
Internet 100$19.99/mo.*100 Mbps200 GB
Internet 200$39.99/mo.*200 Mbps1 TB
Internet 400$49.99/mo.*400 Mbps2 TB
Internet 1 GIG$59.99/mo.*1000 Mbps6 TB
Data effective 05/04/22. Offers and availability vary by location and are subject to change.
* For the first 12 months. Plus, activation, installation and monthly modem rental fees.

If you exceed your data cap with Mediacom, you’ll be charged $10.00 for every additional 50 GB increment (meaning that if you use 51 extra GBs, you’ll have to pay $20).

Mediacom contracts, equipment, and fees

I’ve just put on the kettle for some tea fee. Do you prefer surprise, hidden, or installation?

Mediacom requires a contract for its internet service, which may be one, two, or even three years. A three-year contract? Now that's a long-term commitment when it comes to internet.

Mediacom service fees2,3

  • Installation fee: $109.99, but you might get lucky and land a deal for free installation.
  • Xtream Wi-Fi 360 Extender installation: $29.99
  • Activation fee: $10.00
  • Early termination fees: Up to $240.00 for a two- or three-year contract, or up to $120.00 for a one-year contracts.
  • Internet surcharge: $15.00, and Mediacom says this applies to customers who get only internet service.
  • Wi-Fi certification: $49.00. What is this? Mediacom doesn't explain, and we've not seen a similar fee from other ISPs.
  • Service call fee: $49.00

Mediacom equipment and fees

You’ve got a computer, a cable line, and an internet plan. Now you just need a modem, which you can rent from Mediacom for $12.99 a month or buy outright for almost $200. (We wouldn't advise that, since you can probably buy your own router for much less.)

Along with a modem, Mediacom also offers its own Xtream Wi-Fi 360 mesh system. This is a good option for larger homes or anyone who has trouble getting their Wi-Fi to reach every corner of the house. Right now, Mediacom lets you rent the Xtream Wi-Fi mesh system for free for three months, after that it's only $5.00 a month.

  • Modem rental fee: $12.00 a month
  • Modem purchase cost: $199.00
  • Xtream Wi-Fi 360 mesh system rental fee: Free for the first 3 months, $5.00 a month after that.

If you’d like to avoid that fee (and who wouldn’t, honestly), then you can buy your own modem or mesh Wi-Fi system.

We recommend checking out the TP-Link model AC1750, available on Amazon, which works as both a modem and a Wi-Fi router. And you can check out our Google Nest Wi-Fi review to see why we recommend it as a mesh Wi-Fi solution.

Mediacom customer service

Mediacom customer service is just as bad as other ISPs.

It’s ironic that telecommunications companies have a reputation for being bad at—well, uh—communication. But that’s just the way it is, and Mediacom doesn’t buck the trend.

They aren't at the bottom of the bucket when it comes to customer satisfaction, but they are pretty low with a score of just 60 out of 100 in the American Customer Satisfaction Index’s latest report.3

Mediacom customer service score3
Rating
Mediacom score

ACSI 2021

60 out of 100

That doesn't make us hopeful when we pick up the phone to call Mediacom. But sadly, it's pretty much the same story for every internet provider.

If you do have to call Mediacom, we have some tips for surviving your customer service call without gaining 10 new gray hairs. Just be warned that you'll likely need to sign into your Mediacom account if you try to get support on its website.

Our recommended Mediacom internet plans

Internet 100

Who it’s best for: Single professionals and small families

Why we picked it: This is one step up from Mediacom’s lowest speed tier, but for that extra $10.00 a month, you’ll get upload speeds that are twice as fast (going from 5 Mbps to 10 Mbps), and your data cap more than doubles (going from 400 GB to 1,000 GB).

Mediacom Internet
2.8 out of 5 stars
2.75
Download speed
100 Mbps
Data cap
200 GB
Starting from
$19.99
/mo
Data effective 08/15/2022. Offers and availability vary by location and are subject to change.

Internet 1Gig

Who it’s best for: Huge families, home businesses, and multi-family homes

Why we picked it: If you’ve got a lot of people using the internet at once, you don’t want to be competing for bandwidth. With 1 Gbps speed, you’ll never need to worry about that. Just watch out for that data cap.

Mediacom Internet
2.8 out of 5 stars
2.75
Download speed
1000 Mbps
Data cap
6 TB
Starting from
$59.99
/mo
Data effective 08/15/2022. Offers and availability vary by location and are subject to change.

Recap: Is Mediacom good?

If you live in Mediacom’s service area, it’s a decent option for casual internet users. But don't expect them to go the extra mile when it comes to customer service, and prepare your budget for the yearly price hikes.

Recap: Mediacom internet deals

  • Internet 60: $19.99/month,* 60 Mbps download speeds, 200 GB data cap
  • Internet 100: $39.99/month,* 100 Mbps download speeds, 1 TB data cap
  • Internet 1Gig: $69.99/month,* 1,000 Mbps download speeds, 6 TB data cap

Data effective 3/11/2022. Offers and availability vary by location and are subject to change.
* For the first 12 months.

Make sure Mediacom internet is available near you.

Mediacom FAQ

Q: Does Mediacom have a mobile app?

Yes it does. The MediacomConnect app is good way to keep an eye on that monthly bill, and it's available for iOS and Android devices.

How much does Mediacom go up after a year?

Mediacom's monthly prices are pretty inexpensive starting out, but after your first 12 months, your monthly fee will usually go up by about $10 a month until you are paying the full standard rate. 

Is Mediacom internet good for gaming?

With the Mediacom internet plans, you can expect download speeds of up to 1,000 Mbps and upload speeds that range between 5-50 Mbps. In our top Internet Plans for Gaming Review, we recommend download speeds of at least 75 Mbps and upload speeds of at least 10 Mbps for gaming. If you opt for Mediacom's Internet 100, Internet 200, Internet 400, or the 1 GIG plan, you should be set.

Sources

Catherine McNally
Written by
Catherine McNally
Catherine has a degree in journalism and an MBA, and has spent the last 10+ years writing everything from Okinawa travel guides to stories on Medium. She’s been online since AOL CDs were a thing and is an unapologetic PC gamer. She believes the internet is a necessity, not a luxury, and writes reviews and guides to help everyone stay connected. You can also find her on Twitter: @CMReviewsIt.

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