Funlux Camera Review
There’s no doubt that a home security camera provides a sense of safety for a home. In addition to serving as a deterrent to potential crime, security cameras also make it easy to keep an eye on your humble abode while you’re away. The only problem is that most high-quality security cameras are also high-dollar purchases. That’s where Funlux comes in with its budget-friendly cameras. We’ve examined the company’s offerings to give you an idea of where its strengths and weaknesses lie so you can figure out what works best for you.
Funlux’s main selling point: The price
If you’re looking for one trait that sets Funlux apart from the hordes of other security companies out there, it would be the price of the equipment. Funlux provides a huge variety of surveillance systems, including analog and digital options, at a reasonable cost. That’s not to say that Funlux is perfect, however—for starters, none of the cameras are 1080p.
Funlux’s highest-resolution camera records 720p video, but it costs only $39.99 for an indoor security camera. Compare this to the Nest Cam (priced at $199 at the time of this writing), and you’ll see the differences. While the Nest has a host of extra features and a higher resolution, it’s also five times the cost. For homeowners who want security and nothing more, Funlux is a solid choice.
The company also has a wide range of product offerings. In terms of standalone cameras, Funlux provides three IP options: one outdoor camera (view on Amazon) and two indoor cameras (view on Amazon). There are also 21 DVR kits to choose from with four-, eight-, and 16-camera packages if you want to go the analog route. If you’re looking to spend a bit more for higher-quality IP camera systems, Funlux has 14 NVR kits with four-, eight-, and 16-channel options, as well as nine wireless systems with the same channel options.
If that isn’t enough, Funlux also provides accessories for all of its products. If you need 50 feet of cable to ensure a solid connection to your camera, this is the company to look to.
|Type||Indoor IP cameras||Outdoor IP cameras||DVR Kit||NVR Kit|
|Device/package||720p Indoor Wireless Security Camera||720p Outdoor Wireless Security Camera||8CH DVR 4 Bullet Security Camera System with 1TB HDD||4 Channel All-in-One sPoE NVR Security System with 500GB HD|
|View product||See price on Amazon||See price on Amazon||See price on Amazon||View website|
Environmental monitoring and other functionality
Funlux cameras behave much like you would expect any other camera to: when they detect motion, they send a notification to your phone. Beyond the basics, the Funlux app allows you to view your cameras remotely, as well as to view temperature, humidity, and several other status indicators in your home so you can respond quickly. For example, a rapid shift in temperature or humidity might indicate a malfunctioning air conditioner, an open window, or other abnormal conditions—knowing that right away allows you to take immediate action.
Depending on the camera you buy, you may get digital zoom capabilities, night vision, two-way audio, and other features as well.
Funlux’s relationship to Zmodo
If you’ve used Zmodo cameras before and notice the similarity between those devices and Funlux devices, there’s a reason for that: Funlux is a trademarked brand of Zmodo. Because Zmodo’s reputation has suffered in recent years, there is speculation that Funlux is an attempt by the company to rebrand itself and get a fresh start. While it’s important to keep the connection in mind, the two brands do stand apart from each other.
Mixed customer service reviews
- Funlux has a wide range of product offerings: 3 IP cameras, 21 DVR kits, 14 NVR kits, and 9 wireless systems.
- Funlux offers free shipping in the continental United States.
- Funlux offers up to a two-year warranty.
- All Funlux products have free lifetime tech support.
- Funlux’s app works only on newer phones—specifically iPhone 6 and Android 2.3 or higher.
- The customer support leaves a lot to be desired.
- All products require AC power—there is no battery backup.
- Numerous users report connectivity issues with the equipment.
One of the most important aspects of any company is customer service, and Funlux gets mixed reviews on that front. While you can get in touch with Funlux, you’ll likely have to wait—and as anyone who has encountered a technical problem knows, few things are more infuriating than being left on hold when technology refuses to work.
The first way to reach Funlux’s customer service department is through its phone number (217-689-2080), but you can also email firstname.lastname@example.org for any questions related to sales or email@example.com for technical problems. Note, however, that these methods are only for customers who purchase through the website.
Funlux also sells products on Amazon and eBay, and the company recommends that users reach out to those respective platforms for support, which is a major sticking point for us. If Funlux reduced its call wait times or provided more comprehensive live chat or in-app support, it would greatly improve how the company relates to its customers.
The Funlux website notes that replies generally arrive in one to two business days. While this isn’t an outrageous amount of time, it can still be a nuisance, especially if you’re having difficulty setting up a camera.
On a related note, the entirety of Funlux’s website seemed to be riddled with grammatical errors and formatting problems. While this doesn’t necessarily make the content hard to understand, it does give us pause about the quality of the products. If so little effort is put into the website, what kind of shortcuts were used during the production process?
Free shipping anywhere in the US
Funlux might be inexpensive, but there are a few other benefits that make it a great choice for users in the United States. The first is that all products ship free within the continental US. So whether you live in Maine or in the farthest reaches of the Florida Keys, your cameras will show up to your home at no extra cost.
The other perk is that all products include free lifetime tech support. If one of your products begins to malfunction after you’ve owned it for several years, Funlux promises to help you correct the issue. However, given the company’s reputation with regard to customer service, the expediency of those repairs is questionable.
Funlux is a budget-friendly option, but has some customer service issues
If you’re ready to jump in and get a Funlux system, take the time to evaluate which package actually fits your needs. And remember that while Funlux is by no means a bad company, even slight improvement in a few areas could have massive effects. If you are already tech-savvy, then Funlux could be a great option for barebones home security.
However, if the idea of connecting a camera to your home’s Wi-Fi unassisted terrifies you, then something like Nest might be a better option—the customer service at Funlux may not be able to provide you with the support you need. The lack of availability, long wait times, and consistently poor reviews are definite points of concern.
Price-wise, Funlux has most of the competition beat. Its equipment selection isn’t lacking either, and as the company continues to improve, the offerings will only get better. That said, proceed with caution: read our review of Funlux, and then do a bit of research on your own. Determine whether your family’s security needs would be sufficiently met before investing.
Would you use a Funlux system to protect your home? Let us know in comments.