Comcast did it with Xfinity, DIRECTV with LifeShield, and now Cox has Homelife. Trip Play providers are placing bets that you want the convenience of one bill but there are pros and cons to using a cable company for home security.
Cox Homelife Security Monitoring
Cox offers a competitive entry price for Homelife. Packages start at just $29.99 per month assuming that you have other Cox services and assuming that you sign a 3-year agreement. Their $29.99 per month package includes access to their basic equipment package. In addition to the basic package, Cox Homelife has a preferred package. Both packages include two window/door sensors, 1 motion detector, a wireless router, a yard sign and window decals. Also, both packages require that you have a touchscreen. If you don’t have one you can rent one from Cox for $3/month. However, it is just a rental and you will need to return it at the end of your contract to avoid additional fees.
Beyond the included equipment, Cox offers other optional sensors to expand the capabilities of the system. You can purchase key fobs, smoke/heat sensors, video cameras, thermostat controllers, light controllers, glass break sensors, motion sensors, and a wireless siren. Even though a feature may be possible in your package it is important to remember that sometimes you need the right equipment to make the magic happen. For example, preferred does include video monitoring but you need to buy a camera in order for this to happen.
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We are left wondering many things about Cox Homelife. For example, how will tech support be delivered? Will they drill holes in my wall? How is the app going to perform? What is the return period if you don’t like the system? Is the price locked in for three years or can they jack it up on me?
We tried to get these questions answered on chat but the rep told us we had to call in to get answers.
What we do know is that Cox is limited geographically. Cox Home Security is available to residential customers in select Cox markets: AR, AZ, CA, CT, IA, KS, NE, NV, OH, OK, RI, VA and we also know that it is too soon to tell if Cox is a win or not. If you are looking for proven home security my recommendation check out our Best Home Security Systems.
For more information about Cox Homelife, visit cox.com/homelife.