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Best Internet Providers in Houston, TX
Looking to make an (internet) connection in the Lone Star State? See our picks for the best internet providers in Houston.
If you’re searching for internet in Houston, there’s no problem to report back to Mission Control. A majority of this Southern city has at least two choices for internet, Comcast Xfinity and AT&T.
Houston’s suburbs, like Humble, Cypress, and Sugar Land, may also have other internet service providers (ISPs) available in their area. EarthLink, an A+ provider when it comes to customer service, is a great option where it’s available.
The latest US Census data reports that 75% of households in the Houston area have access to broadband internet.1 If you’re one of the handful of residents without home internet access, check out our guide to rural internet options for some alternatives.
- : Best availability
- : Best value
- : Best customer service
|Download speeds||50–1200 Mbps||300–5000 Mbps||10–5000 Mbps|
|Upload speeds||5–35 Mbps||300–880 Mbps||0.75–5000 Mbps|
|Data cap||1.2 TB||Unlimited||50 GB–Unlimited|
|Contract length||1 year||1 year||1 year|
|Details||View Plans||View Plans||View Plans|
The best internet providers in Houston, Texas
After 10 years of service, we found Comcast Xfinity’s speed and reliability to be pretty great. Its prices are competitive compared to other ISPs, and even though it gets a bad rap for its customer service, we still think it’s a good deal.
AT&T’s fiber internet offers up some of the lowest prices in the Chicago area plus zippy download and upload speeds to boot. (But its DSL internet plans quickly lose value due to slower speeds and potential data caps.)
EarthLink consistently earns high marks for customer service. Why? It handles all your technical, billing, and account troubleshooting despite using networks from ISPs like AT&T, CenturyLink, and Verizon. The only trade-off? Slightly higher prices.
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How much internet speed do you need?
Our advice is to get at least 50 to 100 Mbps download speeds for small households. But you may need faster speeds depending on how your family uses the internet.
Recommended download speed
Number of people
|5–25 Mbps||1–2||Casual web browsing, emails, social media, streaming SD video, streaming music|
|25–50 Mbps||1–3||Streaming HD and 4K video, streaming music, gaming, light work from home|
|50–100 Mbps||2–4||Streaming 4K video, gaming, working from home, using home security devices|
|100–500 Mbps||2–5||Streaming 4K video, gaming, running a home office, using home security and smart home devices|
|500–1,000 Mbps||3–5+||Running a home office or creative profession, streaming in 4K, gaming, using home security and smart home devices|
If you’re a livestreamer, uploading large files, or regularly joining video calls, you need to make sure you get enough upload speed as well.
We recommend at least 10 Mbps for all of these activities, but you may need more if you’re running a home business or sharing the internet with someone else who’s also on a Zoom call. See our recommendations for livestreaming plus how much upload speed you need for Zoom.
Still have questions about internet providers in Houston, TX? We've got answers.
Xfinity offers a lot of internet speeds to choose from at competitive prices, while AT&T Fiber gives you great value with fast fiber speeds and rock-bottom prices. EarthLink is an exceptional choice if you need the peace of mind knowing you can call customer service and actually get help.
The fastest internet plan available in Houston is Xfinity’s Gigabit plan with download speeds of 1,200 Mbps. AT&T Fiber’s Internet 1,000 plan comes in a close second with download speeds of 940 Mbps. And you won’t get visited by the buffering icon with EarthLink’s 1 Gig Internet plan that clocks in at 1,000 Mbps.
Getting internet in Houston should be fairly simple since a majority of the city and suburbs have access to at least two ISPs. We recommend double-checking that the provider you’re considering services your specific address first.
After that, you can compare prices, internet speeds, data caps, and any other features to find the best provider and plan for you.
Xfinity is the best provider in Houston when it comes to bundling your cable TV and internet. You also have the option to add Xfinity Mobile and Xfinity Home Security services if you like. Check out our recommended Xfinity bundles for more info.
It’s worth asking if your landlord or apartment manager can include internet service in your monthly rent.
Some rentals may already offer this, while others may require you to pay for internet service on top of your monthly rent. Still, it’s a good idea to check since some apartment complexes may have negotiated a cheaper bulk rate with a local ISP.
On the other hand, letting your landlord handle your internet service could be problematic. It’s likely that your ISP will talk only with your complex manager, so any technical issues or plan upgrades will need to go through your landlord.